Tag Archives: app

New update from our Android app

Facebooktwitterredditpinteresttumblrmail

Dear tellows users,

Today we would like to talk about the new features of our Android app!

Since 2014, the year we launched it, our app has grown: we have moved to over 450,000 downloads, more than 6,400 evaluations and 200,000 subscribers. Every day we work hard to improve it and your advice and feedbacks have been fundamental.

Functionality at a glance

  • Immediately identify who is calling you:

We have improved Caller ID, so that the spam numbers are immediately detected through the tellows app; the tellows score will be always shown on the screen of our mobile phone and, in addition to the rating, you will also be able to find out the name of the caller, the type of call and from which location it phones. You will have all the information you need, so you can decide whether or not to answer calls!

  • Find any number and info on callers:

With over 180.000 reviews per day, you can find out who is bothering you in no time. Thanks to your reports, our database is constantly updated and over time it has become a big world family. New countries and new languages ​​are available in the application, no scammers or call centers around the globe will have a chance!

  • Evaluate and comment on phone numbers:

Commenting and evaluating is now easier and more immediate, in order that you can help us in our mission against telephone scams; just connect to your account and enter in the tellows world from all devices in a simple and free way. It is not required to leave a comment anymore when rating a number which makes it faster to evaluate unknown numbers. Your negative rated numbers are also on your personalized blacklist and can be blocked with premium.

  • Call barring and Blacklist customized with Premium:

In the Premium version, all dangerous numbers rated by you, are saved on your phone and can be blocked even in offline mode. All is possible thanks to the black list stored and updated locally and also use it without any advertising.

We could not be more proud of our product, but without your support and the trust that you give us every day, we would not have made the giant steps we have taken so far: you, our community tellows, are the beating heart of our app!

Facebooktwitteryoutubeinstagram

Cross-devices Blacklists for Registered tellows Members

Facebooktwitterredditpinteresttumblrmail

Dear tellows fellows,

more and more frequently consumers are victims of telephone spam or frauds, or are simply provoked by frequent unwanted calls. They use various tricks to pull our money out of our pockets. Here in our community, many phone owners report and rate the numbers that called them, sharing their experiences with other users to protect you and themselves. This works in an easy and uncomplicated way.

The heart of us is the tellows score. It is calculated from all previously stored ratings for a specific phone number. Users of the community can report and rate phone numbers on a scale of 1-9, where 9 means that a very dangerous or very annoying phone call is on the line and 1 is a rather harmless one. So you can rate and categorize each phone number on a scale from 1 (trustworthy) to 9 (dubious). From 7 on, the corresponding phone number is placed on a blacklist of the community and is thus blocked for everyone using the tellows products by itself and provides an appropriate protection. Depending on the rating, you can then assess the seriousness of a called number. In this way you can inform yourself online about the experience other users have already made with the respective number. And if there is a cost trap or telephone fraud behind it, you can know it because of the negatively rated number before they call you back again. Additionally, you can create your personal blacklist and add unwanted numbers that are not yet rated or don’t appear in the blacklist. If you rate a number negatively, it will be added to your personal blacklist and will be blocked the next time you receive a call. Even if the overall rating assigned by other tellows users of the phone number is different, it will still be blocked.

In order to be able to benefit from the collected assessments and experiences at an early stage, for example even before a call is answered, the successful tellows app for devices with Android or iOS was developed. This already indicates during the ringing, how trustworthy the calling number is by using the reports of the community. Thus, when the call is received, the tellows score is displayed.
Continue reading

Facebooktwitteryoutubeinstagram

Students – more likely become victims of a scam

Facebooktwitterredditpinteresttumblrmail

Mobile phone fraud involves a variety of scams that either persuade you to buy phone-related products/services that turn out to be non-existent or to make phone calls or texts to premium services by accident or to unknowingly sign up to expensive subscription services. And each year millions of the UK consumers fall victim to mobile phone frauds.
There is one group of people who are more likely to become a victim of a scam – students! Students are using their mobile phones almost 24 h a day and they are open to communication with the world. Those might be the reasons for the latest frauds in the UK, when students were victims.
Last fall college students have been left in thousands of pounds of debt after becoming involved in a mobile phone contract scam. A fraud has made young people sign up for numerous expensive mobile phone deals on the promise they will not be required to fulfil them. Young people from Preston College have taken out mobile phone contracts which they hand over to a fraudster, who promised to cancel the contracts. But instead he shipped them abroad to places like India and Pakistan leaving students facing bills for more than £2,000 each. Some of them were paid a fee for their work, while others were probably conned into the belief taking mobile phones would “improve their credit rating.” Police have today revealed frauds – criminals from Blackburn.
Very often scammed are especially international students. Tellows user m.wentzel reported number 02032398294 and his comment:

This is one of the numbers that pretends to be from the UKBA to fool international students in the UK and tell them there is something wrong with their imigration application. They have parts of your data (maybe name, zip-code etc.) and they try to get ALL of your information plus your credit card details. Do not give that information!

In 2012 BBC informed that in nine months viruses that steal cash have jumped from 29% of mobile malware to 62% . Mobile security firm Lookout said viruses were getting on to phones via booby-trapped apps and through adverts and webpages harbouring malware. Those viruses added charges to a user’s bill to cash in. Fraudsters inserted a virus called “NotCompatible”. Such a virus might be used to artificially inflate the popularity of an advert, a song on a music website to help generate a larger return for criminals.
Another example of scam adds has been reported by Tellows user London on number 07572597532:

Be careful people. This guy puts fakes adds on gumtree. But is a scam.
Trust me. This guy is a scammer.

People are being tricked into signing up, often by typing in their mobile number online, for services they actually don’t want. Messages are then sent out which can cost users up to £4.50 per text to receive. Unless people keep a close eye on their mobile phone bills those charges can add up very quickly. For example, twenty-four-year-old Beth Coundley from Chichester got caught out after receiving around five texts a month for five months. In total she was charged around £130 despite insisting she never signed up for any services.
And those are just few examples of this huge problem. To protect yourself it is better not to respond to unknown numbers, to reply to text messages from someone you don’t know, to reply to any text that claims you won money. We have to remember it is not possible to win money without entering a competition.
Taking into consideration the amount of phone frauds, the UK government is doing everything possible to protect their citizens. There are advices how to protect yourself and your money in the internet, also everybody who becomes victims can make a fraud information report on webpage of Tellows. Police and National Fraud Authority are working together to fight this fight. Unfortunately, the development of technologies guarantees the development of fraudsters’ imagination.

Facebooktwitteryoutubeinstagram

The New tellows iPhone App – The Answer to “Who’s calling?”

Facebooktwitterredditpinteresttumblrmail


Dear tellows fellows,

it is done! Finally, the new tellows iPhone is avaiable for download on iTunes. Brand-new and technically up-to-date the app features a vast database of 10 000 comments on dubious rated numbers and 50 000 users per day on tellows.co.uk. Access tellows effortlessly through your iPhone.

Comment to Go – Search, Type, Send

Submitting queries for unknown phone numbers has never been easier. Just navigate to the query box, type in the number and hit the search button. Subsequently, you will reach the detail page of the wanted phone number. Not only does this page display the tellows Score but also hosts all existing comments on the number and offers, additionally, the possibility to rate the number and to post a comment yourself.

Who’s calling? – The End of Unpleasant Suprises

Due to the apps synchronization with the tellows database, the app will automatically identify the nature of the incoming call and display the imminent threat’s rating with a score of 7 to 9. Save valuable time and nerves by recognizing an unsolicited call at the first ring.

Harassment Protection – Individual Set Up to Your Liking

By activating the Harassment Protection, the app will be able to compare incoming calls with the tellows database and, therewith, divulge the trustworthiness of the phone number. Thanks to regular update your phone will always know the latest scam and spam phone numbers. Choose the score you would like to be warned about.

Features of the Version 1.8

  • categorization of incoming calls according to the tellwos score 7 – 9
  • post a comment
  • query unknown numbers
  • history of last calls
  • history of “Most Wanted” phone numbers
  • Buy Premium for only £1.99

    Facebooktwitteryoutubeinstagram

    Iphone App: No Access to Contacts

    Facebooktwitterredditpinteresttumblrmail

    Issue: You receive an error message saying that the tellows app does not have access to your contacts.

    App Access Error

    Solution: Open your local settings menu and click on “Data Protection”

    Local Settings

    Open the “Contacts” menu in “Privacy”.

    Privacy

    Enable tellows app access to contacts.

    Menu 2

    The app is now allowed to add the score lists to your contacts.

    Facebooktwitteryoutubeinstagram

    iPhone App: Issues with the Import of Score Lists

    Facebooktwitterredditpinteresttumblrmail

    Issue: The tellwso pro caller recognition app is unable to add the tellows score lists (negatively rated) to your contacts.
    In this case you probably use only Exchange-Accounts to synchronize your contacts and never enabled neither iCloud nor t your local iPhone contact list.

    Background: The tellows app imports the score lists with negatively rated numbers and adds 3 new contacts by the name of “tellows Score X” (X equals the score of 7 – 9). There are known issues when importing the score lists using certain Exchange-Servers (i.e. Google) since they can attribute only a small amount of phone numbers to the contacts.

    There are two ways to resolve this issue:

    1.Solution
    To successfully import the lists the local contacts list of your iPhone needs to be addressed manually (the tellows app does not have access to your contacts list). To achieve this, you have temporalily disable the Exchange-servers and add a “dummy” contact. The screens below offer further information on the procedure.

    1. Edit Exchange-Server Settingstemporalily disable the Exchange-servers
    2. Disable Contact Synchronization
    3. Delete any contacts from the phone to avoid duplicate entries
    4. Add new contact

    5. Save contact – A name is sufficient

    6. Enable contact synchronization of Exchange-servers and keep created contacts on the phone
    7. The groups overview now shows the group "On my iPhone" in which the tellows score lists are saved

    2.Solution
    Apple’s iCloud service provides an additional way for the contact synchronization which also supports multiple numbers per contact. The activation of the iCloud synchronization solves the issue as well and, therewith, allows the tellows app to import negatively rated numbers.
    The standard account for maintaining your contacts (create / edit / delete) stays untouched.

    Facebooktwitteryoutubeinstagram

    App Support

    Facebooktwitterredditpinteresttumblrmail

    Hey there fellow tellows app user,

    Below you will find an overview of known app errors and their solution.

    As far as other errors are concerned, please, use the contact fom for further inqueries.

    Iphone App F.A.Q:

    → I received an unsoliceted call, but from which number?
    Did you receive a call the tellows score rated as dubious and you would like to know from which number the call originated? Just open the contacts list and click the numbers score. The number that called will be highlighted in blue.

    → the score lists are not imported properly:
    Due to the use of Exchange servers or CarDAV-Accounts, the synchronization of contact information leads to an error message while importing the score lists.You will find a detailed workaround here.

    → App cannot access the contacts list:
    Please make sure to approve of the app’s access to the contacts list in your settings on data protection! Find a detailed explanation on how to change you settings here.

    → Import of score list takes aeons:
    Running in iOS 6 the score list’s import is known to last up to a minute. During the import the app freezes.

    → the use of additional contacts managers may result in delays updating the scorelists or other issues.

    Known Issues:

  • Viber : Since the tellows Scorelists contain a vast amount of contacts, Viber’s contact synchronization may be delayed or aborted rendering “Viber” useless. If you’d like enjoy both apps, it is imperative to remove tellows scorelists before starting “Viber”. Update tge scorelists once you finished using “Viber”.

    If any other errors or questions occur, please use the contact form below:

    Your Email Address (mandatory)

    Your Name (mandatory)

    Which iOS version do you use?

    Which iPhone do you use?

    Welche tellows App verwenden Sie?

    Which tellows app version do you use? (in the app's number search you will find an "i" on the left top. After clicking on it the version will show at the bottom of the page)

    Do you use Exchange Server or CarDAV-Accounts to synchronize your contact details?

    Do you use iCloud to synchronize your contact details?

    Please describe the occurring error as detailed as possible. During which options (i.e. app start or synchronization) do errors occur? (i.e. App crashes, score lists are not imported, etc)

    To reduce spam, please solve:

    I have taken note of the privacy policy. I agree that the information may be used for answering the inquiry or for further inquiries. The request is sent to the server in encrypted form via https.

    Facebooktwitteryoutubeinstagram