Tech Support Scam Returns with a New Trick

Dear tellows fellows,

as you might remember, we have posted an article about fake technical support scam in the beginning of last August to warn you of the rising issue of a Microsoft scam. Microsoft has also released several statements on their official website to warn people about this fraud. Unfortunately, this doesn’t stop scammers from finding other ways to trick people.

Recently, we found out that many fake tech support scammers have been using another method to deceive Microsoft users. They take advantage of Microsoft TechNet portals and created over 3000 fake pages. The TechNet portal is usually used by Microsoft users to save documentations of products and images as well as to offer community forums for its users. Unfortunately, the scammers have found a way to use the subdomain of TechNet portal, gallery.technet.microsoft.com, in order to be displayed on Google. Although the pages are usually blank pages with error message, the scammers’ purpose is to display their phone numbers on the headline of the pages. They mostly affiliate the tech support with Bitcoin or Coinbase Helpdesk. The problem has gotten bigger, as the fraudsters were able to rank quite high on google search and their fake pages were displayed on the first page when the users search for keywords such as “Helpdesk Microsoft”, “Helpdesk Coinbase”, etc.
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Interview with Our Intern

Dear tellows fellows,

it’s very important for us to provide our users the best service and useful information on our platform. All the employees working at tellows are involved in different projects to improve tellows everyday. Since earlier this year, one of our interns had been helping us to make tellows better in many different ways. We asked him to give us a peek of how it feels like to be a tellows intern and what tellows does behind the scene. Check out the interview below!

Could you first tell us a little bit about yourself and why you decided to do an internship at tellows?

“I’m Matteo from Italy and I’m a graduate in Economics. I wanted to have more work experience that is related to my studies and my favorite subjects so I searched for new job opportunities and found the chance to work at tellows as an intern for 6 months. I already knew about tellows before, because I used the platform to search for unknown numbers in the past. Read the rest of this entry »

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Most searched numbers: 1st week of September

Dear tellows fellows,
We’re happy to always receive your reports about phone numbers every day. With the help of all the ratings and comments that you post at tellows, we can help the entire community to prevent new telephone scams and dubious calls. In this post, we would like to share about the most searched numbers in the first week of September with you.

Let´s go trough the most searched numbers!

08003289393

New Sky: BT asking to add the telephone number of the New Sky business to add to the BT directory free of charge.
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HMRC Scam – Police is coming!

Dear tellows fellows,
we constantly receive information about new types of telephone fraud from our users. We want to thank you for always keeping our community updated and for warning other users about new types of scams!

telephone scam

We have been seeing several reports in our tellows community regarding frauds claiming to be from HMRC. Usually it is an automated voice message warning you that the police will become involved if you ignore the call, or requiring an urgent call back. Many users have already reported about a recorded message, a common feature with all these calls. Therefore, we want to warn you about this type of fraud.

Here are some reports about this type of scam from our users:
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Introducing Our New Rating Box

Dear tellows fellows,

Our community is changing and developing every day. We always take our users’ suggestions and ideas into account, in order to make tellows a better platform. Therefore, we have developed some new features to make the tellows community even more helpful and effective than before!

1. Rating without comment

It is very important for us that we can give information for our users which are not just informative but also helpful. We believe it’s significant to consider the fact that our users might not have enough information to write lengthy comments about some phone numbers. Therefore we have developed a new feature, so that you are able to rate a phone number without writing any comment, especially if you think that there’s no necessary information you can share. Read the rest of this entry »

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Caller Types at tellows

Every number that you find in our community is classified according to the type of call. Through different types of call, our users can easily recognize to which category the number belongs to. But sometimes the different call types might be confusing. You might sometimes be wondering whether a certain number should be categorized “Telemarketer” or as “Aggressive Advertising”. To avoid any kind of confusion and to show the clear differences between the caller types, we would like to give an overview of every single caller type that we have at tellows. But we won’t just explain what the term means, we will also give you some tips if you perhaps receive these types of call. Read the rest of this entry »

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Fake Technical Support On The Rise

Dear tellows fellows,

lately we have been seeing many reports in our tellows community regarding fraudsters claiming to be computer tech support. These fraudsters used the most classic trick: they claimed to be from a well-known company such as Microsoft and told us that our computer had been infected or hacked. In order to fix the computer problem and prevent the virus from damaging the computer any further, they offered “assistance”. If we had agreed to this, they would give us some instructions we must follow. Usually, we would be asked to visit certain websites and enter our personal data there. Some fraudsters could even hack the computer and show a pop-up window to ensure us that our computer had indeed been infected by some viruses. In the end, they would either try to steal our personal bank data through the access we gave or charge us for the costs of fixing the non-existent computer issue. Read the rest of this entry »

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No More Junk Faxes!

Having a fax machine might be one of the most convenient things for us to send and receive business documents. But sometimes, we get loaded with the amount of junk faxes we never wish to receive. Since we have already seen many reports from our tellows friends about the bothering acts, we think it’s important to give more information of how junk faxes work and what we can do to stop receiving them.

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Ofcom addressed nuisance calls: Call Incidence of 2017

Dear tellows users,

In order to determine the level of nuisance calls in UK, Ofcom has been undertaking a study of call incidents each year since January 2013. This study is especially conducted in order to analyze and measure the changes in number and type of nuisance calls received every year. In the study, there are a total of 5 possible different categories of nuisance calls as follows: Read the rest of this entry »

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French University Project with tellows API

Dear tellows fellows,

tellows is versatile and the tellows data can be used for different systems. We developed an API that suits all kinds of projects and allows you to access the database and use the number details as preferred.

Today, we want to introduce a student project from the UPMC University in Paris, which was realized with the help of the tellows API.
For the students, the task was to build an Android App with an API. The idea was to develop a caller ID that identifies French numbers and shows whether a number is dangerous or trustworthy. With the help of our API, they managed to build the App in just a few weeks. As soon as a call comes in, it shows the respective tellows score that indicates if the number is dangerous or not. Opening the app, it will show a list of all recently received calls. Furthermore, it displays the number, score and country.

The final result was presented within the class and turned out successful. We are happy that we could be part of it and help to realize the project. However, a publication of the application is not possible.

screenshot appscreenshot app opened

tellows is happy to collaborate with companies and developers to create projects for commercial or research purposes. If you have any questions, please contact us.

If you need more information about our API, please visit this website.

Your tellows team

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