We have been living with the restrictions that the Covid19 virus brings with it for six months. The time cuts are different in many countries and regions. The economy around the world is severely affected by the effects and regulations of the government. But how has calling behavior changed during the pandemic?
Fewer calls in lockdown
Almost every company needs the telephone in everyday life, regardless of whether it is for daily customer support, consultation or appointment arrangements, or sales and acquisition. Due to the restrictions in daily work and the increase in home office activities, the number of calls has changed in many places. Many companies have not only moved their work home, but have been forced to severely restrict business lines.
This is reflected in calling behavior, which has changed significantly during the pandemic and especially during the strict lockdown. External telephony was greatly reduced, not only because other companies were less accessible and technically poorly equipped at home, the economic situation also meant that appointments, support or expenses through sales and collaborations were not made or were limited until further notice. This also applies to call centers and companies that use phone calls for undesirable purposes such as telephone spam, advertising or even fraud.
tellows shows the history of caller activity in different countries
Even on tellows we experienced fewer reported calls and fewer numbers were searched, which is noticeable in the low number of calls made in general.
In the following diagram, we show you the caller behavior over time in the UK and France.
We have great news for all landline phone owners affected by phone spam. We are pleased to announce that we have developed a new product together with Gigaset Communications AG that offers every home a secure telephone experience: The Gigaset CL690A SCB telephone with tellows call protection.
The Gigaset CL690A SCB offers the latest developments that a landline phone can have. In addition to making calls and sending messages, the phone features a modern colour OLED display, an intuitive navigation menu, three integrated answering machines, date and time information, news, weather updates and the QuickSync contact management option. What makes the phone unique is the integrated tellows call protection. Each phone includes caller identification and call blocking software. Activation is required only once. The phone then receives daily updates with currently reported spam numbers and offers protection against unwanted callers.
Aggressive advertising, annoying opinion polls or ping calls are a thing of the past. The database is constantly expanding thanks to the tellows community that reports phone numbers on tellows. This means that users always receive up-to-date information through an intelligent cloud-based service. With the Gigaset CL690A SCB, users specify which protection they want to activate in their phone settings. Caller identification, blocking or mute of unwanted calls is possible. In the case of incoming calls, the user is shown the caller’s category and the tellows score, which are quickly easy to understand in the respective signal colours and reflect gravity (white – unknown, green – safe, yellow – neutral, red – dangerous). This way users can quickly decide whether or not to answer the call. Continue reading →
Superficial knowledge can be dangerous, we all know that. In terms of telephone advertising and fraud, it can cost you a lot of money and nerves! Therefore, today we present you the most common myths regarding telephone advertising, telephone fraud and possible manipulations on tellows and clearify them.
1. Telephone scam only affects older people
As soon as one hears of telephone scam, one has more in mind the 93-year-old Mary-Ann, who was tricked by fraudsters, than the 26-year-old computer science student Stella. The fact is: Fraudsters often try to scam older target groups since they tend to be less careful and easier to be fooled. They are not always informed about the latest phone scam tricks, so a call from an alleged family member or the bank employee can turn into a costly trap.
However, this does not mean that everyone else can think themselves safe. Since there are many types of fraud, the victims differ. There are even tricks that mainly lead to success for the fraudsters among younger people. Such an example would be the Microsoft support scam, which targets access to sensitive data from their victims on the phone. According to Microsoft, this stitch is particularly successful in the age group of 18 to 34 years.
2. As long as I don’t give out any data about myself, I can’t lose any money
Unfortunately, this is also a misconception. It is true that you should never reveal your data on the phone, but there are other ways to get your money. Ping calls pose a great risk here. In this case, the fraudsters ring only a few seconds to provoke a recall. If this is done, a high fee will be charged, as the numbers are often foreign and you will be drawn into a waiting loop that can cost you a lot of money per minute. Continue reading →
we know what you might think: “Corona Virus scams again?!” But trust me, even tough we already informed you about a lot of scams regarding to Covid-19, we have to inform you about this one! It is a really sneaky trick and there is a high probability that you might fall for the scam if you don’t know how to recognize it.
Dear tellows friends,
as you already know, the tellows database contains over 1,8 millions of telephone numbers which are reported by our users. However, not only our users can benefit from this database but also companies and organisations! Like we explained on our API page, we are always happy about new collaborations and partnerships by offering access to our database. We are really glad to inform you about our latest collaboration with a volontaire organisation. The name of the organisation is “Service Volontaire International (SVI)” and they use our Scorelist API in a FreePBX system in order to block unwanted calls. By that they are free from any spam or fraud-call and can concentrate even more on doing something good.
But let us introduce you the organization a little bit further..
If you have received a coupon code for the tellows app, you can use it to activate a free 1-year subscription. Activation is confirmed via the Play Store or iTunes. After the free year, the subscription changes to a paid subscription. If you don’t want this, you can cancel the subscription beforehand so that it is not renewed.
How can I activate the code in my Android app?
Step 1. Click on “Premium” in the app menu and enter the code at the bottom of the page with “Redeem coupon”.
Step 2. Then confirm the free subscription at the top of the page by clicking the “Buy” button, which will take you to the Play Store. Continue reading →
A sponsored post is a high-quality advertising contribution or article, that is written to suit the readers. For placing the post on the website, the publisher gets a payment.
We receive a high amount of inquiries where people ask if we could publish an article on our blog, therefore we want to give you an overview under which circumstances it is possible to work together.
We divide between advertising content and content written by editors. We mark these posts accordingly for the community. All published articles comply with the Google policies and are labeled as promotional articles. Furthermore, external links are labeled with the “nofollow” – tag.
The writing of an article can either be done from a tellows editor or from a costumer. We reserve the right to not publish articles if the content is inappropriate for our readers or if the article only contains advertisement without quality content. The topic should somehow relate to the section of consumer protection, telephony, fraud, tips for calling and similar topics. In other words, it should fit thematically to our blog. Be aware that we can only publish a limited amount of sponsored posts.
If you are interested in working with us, feel free to contact us. In order to do this, you can send us an email to [email protected]
The pandemic is getting more serious, and scammers are calling home phones and sending text messages to mobile phones, which contain misinformation or could leave you out of pocket if you fall victim. In the UK, we have seen more and more reports regarding to the coronavirus scam according to Ofcom, and therefore would like to remind you again about this topic.
We are all worried by the pandemic, and watching news reporting how the numbers increase and people’s panic buying really don’t help. Nonetheless, during this time and days, tellows would like to remind you do not fall victim of phone scams related to COVID-19. Scammers around the world are taking advantage of the fear surrounding it to deceive people into disclosing personal information and money.
Competitions is a crucial factor for a company and every entrepreneur or manager has always to find new solutions to reach their customers and increase its visibility on the market. In particular, online listing directories are now among the cheapest, fastest and easiest ways to make your company findable by your potential clients, and we know how important it is to be widely visible online. The tellows platform understood this need and decided to introduce a new feature in its website: a company entry for trust-worthy firms that allows both users and business people to add more information about a company and let other people know more about the person or the firm registered.
With this new feature, customers and entrepreneurs can count on several benefits on both sides, because accurate information will help clients to find firms that they can trust, and companies would be found and seen with the (proper) imagine they want to give.
For example, besides the better visibility due to being easier locatable in search engines and gain improvements in the SEO, people with tellows Android app will see the company’s name and address when you call them.
Moreover, creating and editing an entry is free and it can be easily and quickly updated at any time, as shown in the picture below; people can also leave their feedback on your business and you can see their recommendations, which will help you to rank better.