Tag Archives: nuisance calls

New Rules to Protect Consumers against Nuisance Calls

Dear tellows fellows,

we are very happy to hear that Ofcom has recently strengthened the consumer protection rules. The changes are made in order to provide more protection against nuisance calls, caller ID spoofing, and other types of telephone frauds. The new rules came into force in the beginning of this month and are reviews of the General Conditions of Entitlement, the main rules that all phone, broadband and mobile providers must follow to operate in the UK. Today, we would like to give you an overview of the changes that Ofcom made in order to protect you better against dubious numbers. Check out the key changes below!

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Most searched numbers: 1st week of September

Dear tellows fellows,
We’re happy to always receive your reports about phone numbers every day. With the help of all the ratings and comments that you post at tellows, we can help the entire community to prevent new telephone scams and dubious calls. In this post, we would like to share about the most searched numbers in the first week of September with you.

Let´s go trough the most searched numbers!

08003289393

New Sky: BT asking to add the telephone number of the New Sky business to add to the BT directory free of charge.
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Ofcom addressed nuisance calls: Call Incidence of 2017

Dear tellows users,

In order to determine the level of nuisance calls in UK, Ofcom has been undertaking a study of call incidents each year since January 2013. This study is especially conducted in order to analyze and measure the changes in number and type of nuisance calls received every year. In the study, there are a total of 5 possible different categories of nuisance calls as follows: Continue reading

New release by Ofcom: PPI most common unwanted call type

Mid May brought a new study published by Ofcom getting down to the nitty gritty extent of these nuisance calls. This study involved 926 participants who kept a diary to record all unwanted calls received on just their land-line over a 4 week period between 13th of January and the 9th of February 2014. Critical findings were accumulated such as the number, type of number, whether the number was identifiable or not, frequency and type of organisation making the phone call.

Here is what the survey revealed..
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What makes unwanted calls go around the world?

With more than a thousand complaints registered to Which every week for ‘nuisance’ calls, fines for companies breaching TPS’s and Ofcom’s rules reaching fines up to £2m, how does this industry still remain afloat? Below we have listed a few points that is the hidden driving force, not always appreciated by a frustrated recipient understandably. Knowing what drives this industry of world-wide communications is knowing that there isn’t an over-night solution. But there are solutions! Keep up with our blog to find out what they are.

tellows magazine for the UK – worthwhile information on nuisance calls and telephone scams

The tellows magazine is now here for download!

Based on information compiled from the tellows website, its blog and from concerned authorities in the UK, the tellows magazine provides the most important things you need to know in order to avoid being scammed over the phone.

How useful is this magazine to me?
You could be the next target victim of phone fraud. Even if you are registered with TPS, it does not spare you from the threat. In fact, 57% of those TPS-registered numbers are not satisfied since they still receive an average of 7 unsolicited calls per month, based on the UK Consumers’ Association report.

Statistics from the tellows website also shows that Greater London receives the highest rate of unwanted calls, followed by the North West part and Yorkshire. This does not mean that other regions are not being targeted, rather, reports and complaints in tellows website are actually coming from all parts of the country.

Caller Identification

That’s why it’s important for you to be aware of these scam methods and be proactive in guarding yourself and family against fraud.

tellows UK Top 10 scam methods
tellows has identified these top 10 scam methods based on the actual reports of users submitted to tellows website. These are: online payday loan scam, call back, job offer, fake telemarketer, spoofing, vishing, ppi, pc doctor scam, lottery and winning scam, pension liberation fraud.

One scheme would ask you to pay fees in advance so they can process your loan, PPI, pension, job and training application, or your winnings in a lottery or contest. Another kind would send out messages that sound like an emergency or would ring your phone incessantly just to make you call them back. While the last type would pretend to be calling from a valid number, or would use the name of a legit company and brand, as if offering their products and services.

Legal basics
The magazine also gives you an overview of the Data Protection Act and the three most important regulators and agencies involved in this area. Direct links on where you can send a complaint are provided, whether it is about an unwanted live telesales calls, automated marketing calls, silent or abandoned calls, or unwanted spam text message.

More on tellows
For an immediate, everyday protection, details about how the tellows website, its blog and smartphone app work can also be found in the magazine to solve your worries and doubts on unknown numbers.

Weekly Top 3: Updated Old Tricks

Investing in new technology, developing smart ideas, innovating, outsourcing, call centers – the buzzwords of our business-minded con artists. They’re professionals and they know their stuff. 7 in 10 receive nuisance calls, texts and emails everyday, yet these large-scale scam operators are never penalized because apparently they are just “annoying” and not yet causing “substantial distress” to people.

You, as the target market of these fraudsters, should know better than their old tricks. Update yourself with these words of advice:

  • Don’t give any personal information to strangers or to businesses – remember, they should already know your details!
  • Ignore employment agencies asking for payment in advance
  • Check your bank and credit card statements regularly and let your bank know immediately if there are any entries you don’t recognise
  • Often, you can’t get lost money back, particularly if you have handed over cash. But you have more protection if you paid by credit card or a debit card.

For our weekly top 3, the approach of our scammers is always a hard sell. Strategies are aggressive and their tactics include cold calls and unsolicited pitches – as if they are really selling some products or services BUT actually no. They are disguised as telemarketers who just want to get your bank details or other personal info. Worse huh!

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Our Top 3 and more on the Swansea scam update

If you are one of those people affected by the £300,000 UK-wide mobile phone insurance scam, well here’s some good news: the men behind it have already confessed and admitted that they masterminded it. From October 2005 to April 2010, Christopher Surman, 47, Wayne Ghosh, 43, Andrew Patterson, 32, all from Swansea, and Omar Mapara, 33 from Yate, South Gloucestershire, conspired to cheat customers of mobile phone providers by selling insurance policies that were unauthorised by the Financial Services Authority and were invalid.

I hope it’s really a good news for you guys. Let’s continue to help our crime busters by reporting unjust and deceitful conducts.

And for our weekly top 3, these scammers really don’t learn their lessons. Tsk, tsk, i think they really want to go to jail?? They should never get away from this.

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Let tellows mellow your day – Protect yourself from nuisance calls with the tellows caller identification app

Dear tellows fellows,

reap the benefits of your patience for our tellows app is finally available for Android users! Up to now the only way to look up numbers was to open our webpage, meaning, looking the calling number up was only possible after the call.

Thanks to our new tellows Android app you will discern the trustworthieness of the incoming call on the first ring of your phone. The tellows Score provides the means to decide whether to answer the phone or deny the call.

Update (2018): The tellows app can now also block unwanted spam calls!
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Parliament Acts on Worsening Nuisance Calls

Due to the increasing number of complaints regarding unwanted marketing messages and abandoned, silent phone calls, the UK Committee on Culture, Media and Sports has recently published its report on nuisance calls since it started its inquiry in July 2013.

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