A whistleblower handed the Mail a memory stick containing thousands of Barclay’s customer files, which is allegedly just a sample of a wider database containing information on 27,000 customers.
The file includes sensitive information about customer’s earnings, savings, mortgages, health issues and insurance policies. These files were compromised and sold to boiler room scammers for up to £50 per file. The stolen data may be as detailed as providing information about each customer’s occupation, health, marital status, and even their investment habits.
These information may then be used by scammers in understanding the investment attitude of customers and use this for fraudulent activities like the sale of carbon credits, diamond, rare earth metals and different kinds of commodity scam. As explained by the whistleblower, the Barclay file is:
pure gold to brokers (who must have made a fortune out of it) because it gave them a psychological edge over potential investors – their victims. Because of its detail it allowed the brokers to get inside the minds of their targets. They knew exactly how much money these people were prepared to invest and their attitude to risk.
These fraudsters who act as „loaders“ or brokers can earn up to 40 percent a deal as investment sale commission. Contracts that may seem legal and valid would even include an „exit clause“ – the date when the ROI is expected. But before this happens, the fly-by-night scammer closes shop and disappears, only to open another one after a while.
tellows UK also received a number of complaints in relation with this scam. 01614510965 was cited as harrasment call by user Annoyed:
Said they were Barclays but would’t give any information until I gave my details to this random person at this random number. Ridiculous obviously declined and asked them to write instead they haven’t, not suprised. Do not hand your details over the phone ask them to write to you and remove your contact number from their system.
RJG also reported the number 08000852652:
Scam! Contacted Barclays and it is not one of their numbers. Been passed on to the Fraud Department
Initial investigations by Barclays suggest that the massive theft of data may be linked to its former Barclays financial planning business which ceased operating in 2011 and said the leaked data originated from 2008 or earlier.
Barclay may face charges for failing to protect customer data. The case is being investigated by the Information Commissioner’s Office, the police and the Financial Conduct Authority.