Tag Archives: telephone

Scam calls on the increase, nuisance calls in decline

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Hello tellows friends,

Have you received fewer nuisance calls lately? Research by Ofcom would suggest so.

According to this Ofcom research, fewer nuisance calls are being made to UK landlines. So we can all breathe a sigh of relief, right? No, unfortunately not. Scam calls are still on the rise, and they now account for a much larger proportion of the nuisance calls received.

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New update from our Android app

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Dear tellows users,

Today we would like to talk about the new features of our Android app!

Since 2014, the year we launched it, our app has grown: we have moved to over 450,000 downloads, more than 6,400 evaluations and 200,000 subscribers. Every day we work hard to improve it and your advice and feedbacks have been fundamental.

Functionality at a glance

  • Immediately identify who is calling you:

We have improved Caller ID, so that the spam numbers are immediately detected through the tellows app; the tellows score will be always shown on the screen of our mobile phone and, in addition to the rating, you will also be able to find out the name of the caller, the type of call and from which location it phones. You will have all the information you need, so you can decide whether or not to answer calls!

  • Find any number and info on callers:

With over 180.000 reviews per day, you can find out who is bothering you in no time. Thanks to your reports, our database is constantly updated and over time it has become a big world family. New countries and new languages ​​are available in the application, no scammers or call centers around the globe will have a chance!

  • Evaluate and comment on phone numbers:

Commenting and evaluating is now easier and more immediate, in order that you can help us in our mission against telephone scams; just connect to your account and enter in the tellows world from all devices in a simple and free way. It is not required to leave a comment anymore when rating a number which makes it faster to evaluate unknown numbers. Your negative rated numbers are also on your personalized blacklist and can be blocked with premium.

  • Call barring and Blacklist customized with Premium:

In the Premium version, all dangerous numbers rated by you, are saved on your phone and can be blocked even in offline mode. All is possible thanks to the black list stored and updated locally and also use it without any advertising.

We could not be more proud of our product, but without your support and the trust that you give us every day, we would not have made the giant steps we have taken so far: you, our community tellows, are the beating heart of our app!

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What are Brexit phone scams?

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Dear readers,

This time tellows would like to share some insights about the impact of the Brexit on phone scams and unwanted calls. As we are all concerned, the Brexit is not only a frustrating process, but besides its own complexity and influences, there is also a very annoying side effect – the Brexit scams. Phone frauds are not strange to us, there are many fraudsters in the UK and we often read news about phone scams. However, Brexit is making it worse by providing these scammers more ways to deceive people. Let’s take a look at the latest four Brexit phone scams.

brexit
Photo by Priscilla Du Preez and Kevin Grieve on Unsplash

Getting to know the Brexit scams

HMRC Brexit scams

Do you own a business and trade with the EU? If yes, then lets assume you have been told by the government that you have to register for a ‘UK trader number’. Scammers will try to reach you through email, text message or over the phone, and ask for your personal details such as bank account details, internet banking password or offering you a tax refund in exchange for personal or financial details.
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It’s here! The brand new version of the tellows app for iPhone is finally available – and it’s on offer for the festive season!

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Hello loyal tellows members!

Our online community continues to grow and thanks to your input, the number of caller profiles we have in our database is rising; the total now stands at over 75,000! With this breadth of information, recognising callers is getting that bit easier every day, meaning you can protect yourself more and more easily against telephone tricksters. Hundreds of thousands of people are harassed by spam callers every day – the tellows app gives you the info you need to avoid this kind of annoyance.

Christmas Special!

Unwanted call statistics skyrocket in the festive season, quite probably because the callers are hoping that purse strings will be tied a little more loosely in the Yuletide spirit. Tele-spammers are looking for goodwill and gullibility. Fight back with the app! From now until Christmas Day, we’re offering the tellows app for £0.69 (a 60% discount!) in the App Store. Think of it as a Christmas present, from us to you.

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Who’s Terrorising Your Telephone? The Weekly Top 3

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Small woodland creatures may be settling down for a winter’s rest but scam and spam callers have no intention of taking a break.

Here’s the latest in annoying:

The opportunists calling from 01612778191 have somehow tracked down your personal details and know you’re on a Vodafone Pay As You Go phone – and naturally they want to upgrade you. However, user lizzie claims that they are not Vodafone at all…

Vodafone have confirmed this company is not working on their behalf but cannot answer me as to how this company knows my monthly payment plan on PAYG

Beware of telemarketers and always always confirm that the caller is legitimate before signing up to anything or handing over any personal or financial details!

Meanwhile, 02070591411 are hailing users with survey requests. We’ve never heard of anything more general than a ‘Life Survey’ but I suppose you have to cater to all audiences. They also promise that Holy Grail of ‘no more nuisance calls’ if you complete the survey. Most amusing.

User +Alzir has been getting creative, but to no avail.

Five times in a week,I’ve tried everything from playing them music to swearing at them and they still won’t give up.

Finally, we have 08445715199, an example of the current plethora of spam-text-requests plaguing mobile phone users. You’ll get a text telling you that somebody has tried to contact you (despite a mysterious lack of missed calls in your history – oh well, you suppose, perhaps I was on the phone at the time). They demand that you ‘URGENTLY’ call them back, quoting a 6 digit reference number. Rest assured that hundreds of other people will have received exactly the same reference number and you will simply be put on premium-rate hold.

Handlebarchap fancies himself one step of the game…

text from 07463590467: ‘call us back on 08445715199 and quote this reference number’. DO THEY THINK I’M STUPID?? Wish these idiots would stop pestering me with their transparent con schemes!!

However, these texts can be quite convincing to the uncynical eye so we’re giving you all a heads-up nonetheless.

Don’t say we haven’t warned you.

Have a lovely week, watch your (digital) back and we’ll be back with next week’s top three!

Ciao for now.

Your tellows team

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Ofcom Rallies Troops in War on Caller ID Spoofing

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21st October 2013 brought good news for all phone-owners as British regulator Ofcom joined forces with international regulators in the UK, USA and Canada to crack down on ‘spoof’ callers.

Ofcom and the Information Commissioner’s Office (ICO) will be working with the US’s Federal Trade Commission (FTC) and Federal Communications Commission (FCC), Canada’s Competition Bureau and the Canadian Radio-television and Telecommunications Commission (CRTC). This new task force aims to share international resources and knowledge to tackle nuisance callers’ stranglehold over phonelines the world over.

Spoof calling, for those unfamiliar with the term, involves using a nifty bit of software to mask the number you’re actually calling from, in order to prevent the recipients of your calls being able to locate you, or call you back. This is of course, infuriating for those of us badgered incessantly by anonymous callers. What’s even more infuriating is that whilst some spoofers use gobbledegook numbers instead of their own, others have really taken the biscuit and tactically use well-known organisations’ digits to execute some quite remarkable conning manoeuvres.

Whilst spoofing has been happening for years, the people behind it are becoming ever more audacious. Regular spoofing will be something along the lines of what user Steven reports about number 01164465587:

SILENT CALL and if you try and call it back it is unrecognised. Looks like a scam or a spoof. The BT 1471 read this number correctly but it is duff.

Commenting on number 01618149908, user Dawn mentions another standard spoofing tactic: hiding a phone number with a bad reputation and using an as yet ‘clean’ one so you aren’t forewarned when the phone rings.

just so people know,,,,DRD ALSO CONTACT YOU USING THIS NUMBER ,,,,07734953850,, i have found out that this is a “SPOOF” number they are used by tele marketing to make them seem legitimate number calling you 

If you’ve been called by 000-000-0000 (or another unlikely-looking number), it’s highly probable that the caller was using spoofing technology. Difficulty in tracking down spoofing culprits is increased thousandfold by the fact that the origin of the call is completely untraceable. Without an area code, there is generally no way of discerning where or who a call has come from. This means that internationally-placed spoof calls are becoming increasingly common: hence the transatlantic team-up.

The joint statement from the six organisations, published on the ICO’s website, avers that they

will work together to share information and target organizations responsible for spoofing.

The member organisations will pool resources, share information and work in collaboration with telecommunications industries in their respective countries to target and reprimand offending organisations. Guidelines on what constitutes ‘misuse’ of the spoofing technique are also being reconsidered, revised and made much clearer, with a view to introducing tougher punitive measures: monetary penalties of up to £500,000 are being considered for foul-players.

In the UK, US and Canada, all telemarketers are legally obliged to identify themselves, meaning that spoofing, and also number-concealment, are against the law. Always be on your guard with unknown callers and watch out for the warning signs: are they trying to weasel information out of you, personal or otherwise? If they claim to be calling on behalf of a service you use, ask yourself if this is how they normally contact you. Try to call back on the official company number if you’re in any doubt at all and never respond to threats or implausible claims.

Take care and have a great week!

Your tellows team

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When a Stranger Calls: The Top 5 Most Annoying Numbers of the Week

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Dear friends of tellows,

as autumn settles in and leaves start to change their color, unfortunately, some things remain the same. Not a day passes by without users reporting unwanted nuisance calls on tellows. The most searched numbers this week include the following:

1. 01143072406 with 5 comments and 4717 search requests. tellows Score: 7
2. 02075363554 with 3 comments and 3514 search requests. tellows Score: 5
3. 01614867770 with 16 comments and 10225 search requests. tellows Score: 7
4. 01753441520 with 5 comments and 7394 search requests. tellows Score: 7
5. 01415676218 with 11 comments and 4543 search requests. tellows Score: 7

Rated by our users as rather untrustworthy with a tellows score of 7, our first number, 01143072406, has been a frequent guest on our top 5 list. Most of our users that reported the number have complained about unsolicited telemarketing calls by a well-known British energy and home services provider.

Our second place this week, the number 02075363554 has been reported by our users for unsolicited telemarketing calls as well. In spite of a neutral tellows score of 7, the majority felt bothered by the persistent calls from the number. User Jill reported:

Unsolicited have asked not to call previously

Calling from Manchester, our third number, 01614867770, has been ranking on our list for nearly a year and with a rating of 7 has been considered to be rather untrustworthy. Most of our users felt harassed by frequent calls regarding insurance issues. User Stirling32 commented:

As stated previously, calling on behalf of an insurance company to discuss an accident (very minor bump) had in 2012. Asked for personal details – including that of my family – before they’d continue with the call, which I refused until they confirmed some details to me. Of course, I was told that due to data protection, they wouldn’t divulge anything to me until I had to them!! […] Recommend ignoring unless you have five minutes to waste having a little fun with them….

The fourth place this week goes to number 01753441520, a new entry on our list and yet another number that earned a tellows score of 7 due to unwanted calls that our users perceived as harassment. Many of our users stated to have received calls in spite of being registered with TPS. User Johnny even wondered:

I’m registered with TPS and ex-directory as well. however, i still recieve unsolicited calls. what use is TPS if it doesn’t work.

Ranking on our final place is number 01415676218 with calls originating from Glasgow. According to the comments of our users, the number calls both on the land line as well as the mobile phone, all throughout the day and at unsociable hours without leaving a message. User Samantha decided to take action against the unwanted calls:

I started answering, they still call every day and I swear at them. I have put in a report to TPS, I advise everyone else to as well.

If you have received unsolicited or dubious calls or have any other information on a certain telephone number, do not hesitate to share it with our tellows community. Other than that, we hope you stay scam and nusicance call-free.

Your tellows team

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Unsolicited Telephone Calls: The Top 5 Nuisance Callers of the Week

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Dear friends of tellows,

with another week coming to an end, we have another set of spam and scam numbers that have kept you and your phone lines busy throughout the past seven days. With a few new entries, this week’s list is composed of a mix of the usual suspects and newcomers. Let’s have a look:

1. 08000641087 with 9 comments and 9774 search requests. tellows Score: 6
2. 01143072000 with 15 comments and 8300 search requests. tellows Score: 7
3. 01482489200 with 4 comments and 1153 search requests. tellows Score: 8
4. 02392386688 with 3 comments and 1731 search requests. tellows Score: 6
5. 01625538490 with 8 comments and 6595 search requests. tellows Score: 8

Our first place this week, number 08000641087, is known to users on our Polish and German sites as well and has become a frequent guest on our list. Most of our users complained about having received several missed calls without any voicemessage left from the number. Additionally, user EVE reported that you can’t return the calls:

This number has rung my mother several times over the past few days,no ideas who its from because theres no message and you cant ring it back.

The second number today is 01143072000 calling from Sheffield. In spite of numerous comments and search requests on tellows, this week’s entry marks only its second appearance on our list. Even though the number with a tellows score of 7 is deemed rather untrustworthy by our users, its authenticity is highly debated. Whereas some reported a telephone provider behind the calls, others questioned the legitimacy of the calls due to the fact that they were also contacted abroad in the US and Turkey, for instance. User Buck commented:

The number called me.. No message left for me. Previous calls from same number that I won’t answer. Calls day and night. Good number search shows me where the call is made from, the location to the nearest 25 metres. Guess what, I am in Sheffield next week on business. Will be nice to meet the person won’t it.

Calling from Hull, the number 01482489200 ranks on our third place this week and is a newcomer to the list. Often allocated to a well-known telecommunications service provider in the UK, most have reported calls from the number as telemarketing and aggressive advertising. Additionally, most users questioned the authenticity of the calls like Petunia 70:

I said i didn’t know whether he was really from Talk Talk and asked his name. He asked for my name,address and birth-date. I said I would check with Talk Talk and ring him back.He rang off.

Another newcomer to our list, number four 02392386688 makes calls from Southhampton – the nature of which are rather disputed among users. While some regarded continuous calls from this number as nuisance, user L Scard rated the number as trustworthy, commenting:

got call from this number it was from spectrum housing group telling me when my job would be done,nothing horrible no sales talk just spectrum.

Finally, number 01625538490 from Macclesfield ranks as yet another newcomer on our fifth place this week. According to our users, the caller offers services to reclaim PPI for loans and credit cards. Most users have doubts regarding the legitimacy of the calls.

If you have recently received any calls from an unknown number that seem untrustworthy or dubious, do not hesitate to share your experiences on tellows.co.uk and help raise awareness about telephone spam and scam numbers. Have a nice weekend!

Your tellows team

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Weekly Update on the Top 5 Nuisance Callers

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Dear friends of tellows,

it has been another week filled with telephone spam calls. As always, we present to you the top 5 most wanted numbers of the past five days. This week the list is dominated by telephone numbers used for telemarketing purposes, but see for yourself:

1. 01143072406 with 5 comments and 4556 search requests. tellows Score: 7
2. 01782747000 with 4 comments and 2613 search requests. tellows Score: 5
3. 01415676218 with 11 comments and 4428 search requests. tellows Score: 7
4. 01133902114 with 4 comments and 3430 search requests. tellows Score: 7
5. 01383620466 with 8 comments and 1921 search requests. tellows Score: 8

The first number this week, 01143072406, is calling from Sheffield and, with a tellows score of 7, is rated as rather untrustworthy by our users. Reporting the calls as telemarketing, user Brian offered further information on the caller:

A woman asked about ‘Free Cavity wall insulation’, allegedly from British Gas. Just did not seem right. We’re with TPS, and now I’m annoyed. She was not aggressive, or pushy, but I do not want random people ringing me at home.

Similarly, the second place on this week’s list, number 01782747000 has been used for telemarketing calls – this time to bath-related tools and features. Some users, however, question the authenticity of the caller: user Delboy, for instance, wrote:

Can’t see how 01782747000 can be a legitimate company selling bath lifts, because if you phone it they try and sell you legal representation services. I think the previous poster is confused between care-knight and bath-knight. I’m sure batch-knight are a very reliable company, but care-knight are definitely the company behind these cold calls on 01782747000.

Ranking on third place, number 01415676218 is reported for telemarketing and silent calls. Dave commented:

This number rings mobile every night regardless of day. Have not answered it as suspect it is a telesales or something. Never leaves a message

Our fourth number this week, 01133902114, is calling from Leeds and has been reported as a telemarketer. Even though some users question the legitimacy of the calls, others have allocated the number to a well-known UK internet service provider.

Last but not least, number 01383620466 has been keeping the telephone lines of our users busy as well. User Pamela sums up the problem with the number in four words:

Silent calls, constant calling

If you have any further details on this or any other number, don’t hesistate to share them with the tellows community and help others to avoid telephone scams and spams. – It will be very much appreciated. Other than that, have a nice weekend free of telephone scams and spam!

Your tellows team

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No More Nuisance Calls: The False Promises of Scammers

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As most of our tellows users know all too well, incessant calls from telemarketers or call centres have become a genuine nuisance. Thus, services to put a stop to these type of unsolicited calls enjoy increasing popularity. Aside from apps such as the tellows app to detect spam and scam calls, there is the option to register with the Telephone Preference Service (TPS) to prevent unwanted and cold calls.

A Scam Claiming to Stop Spam
However, not all service provider are trustworthy: some fraudsters try to take advantage of the fact that many consumers are plagued by unsolicited calls. The police advise to be extremely cautious of callers claiming to provide services to prevent unwanted calls. Claiming to be aware of the fact that you have been bothered by numerous unsolicited calls recently, the caller attempts to offer information and appliances in order to stop the calls.

In some instances, the caller may even know some personal information such as your address, the bank you use or your credit/debit card number. Some of our tellows users have made similar experiences as Betty Sinclair, who allocated the number 07825874525 to BT, who reported:

Unknown number sent numerous messages, knew details about myself which unnerved me.

Generally, the purpose of the call is to obtain further information regarding your credit/debit card such as the issue or expiry date, account number, security code, to access your credit card account or use for identity theft.

Recognizing and Dealing with the Scammers
Sometimes even seemingly insignificant details can be a clue that you are targeted by scammers. Therefore you should be wary, how the caller identifies him- or herself: even though the scammers often claim to be calling from BT directly, only BT Privacy at Home offers the telephone preference service. Similarly, user spammed, who commented on the number 01274802868, noticed:

The caller said they were calling from British Telecom. As a former worker for BT they stopped calling themselves British Telecom back in the early 90s.

To avoid falling a victim to these types of scams, you should never give bank or personal details on the telephone, especially if you have doubts about the legitimacy of the call. If the caller claims to be from your bank, phone them on the number that you normally use or know to be legitimate to confirm that the call you receive was genuine.

Furthermore, you should be aware that if you receive unsolicited calls in spite of being registered at TPS, the calls are probably scam calls as well. User Paula, for instance, wrote about the number 00443562780913:

The person who called, spoke English with an accent, said she was not trying to sell anything but merely conducting a survey. She seemed to know both my name and when I asked her how they have these information, since I’m registered with TPS, she got evasive and asked if I could just answer her some questions.

In case you have provided personal and financial information to what you suspect to be scammers, you may contact your bank and, if necessary, ask them to issue a new credit/debit card. Moreover, you can report the scammers to the police at Action Fraud as well as on tellows to warn others who may be contacted by the scammers.

Source:
Chester Chronicle

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