Posts Tagged telephone

It’s here! The brand new version of the tellows app for iPhone is finally available – and it’s on offer for the festive season!

Hello loyal tellows members!

Our online community continues to grow and thanks to your input, the number of caller profiles we have in our database is rising; the total now stands at over 75,000! With this breadth of information, recognising callers is getting that bit easier every day, meaning you can protect yourself more and more easily against telephone tricksters. Hundreds of thousands of people are harassed by spam callers every day – the tellows app gives you the info you need to avoid this kind of annoyance.

Christmas Special!

Unwanted call statistics skyrocket in the festive season, quite probably because the callers are hoping that purse strings will be tied a little more loosely in the Yuletide spirit. Tele-spammers are looking for goodwill and gullibility. Fight back with the app! From now until Christmas Day, we’re offering the tellows app for £0.69 (a 60% discount!) in the App Store. Think of it as a Christmas present, from us to you.

Buy Now for only £0.69
Avaiable on iTunes

Read the rest of this entry »

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Who’s Terrorising Your Telephone? The Weekly Top 3

Small woodland creatures may be settling down for a winter’s rest but scam and spam callers have no intention of taking a break.

Here’s the latest in annoying:

The opportunists calling from 01612778191 have somehow tracked down your personal details and know you’re on a Vodafone Pay As You Go phone – and naturally they want to upgrade you. However, user lizzie claims that they are not Vodafone at all…

Vodafone have confirmed this company is not working on their behalf but cannot answer me as to how this company knows my monthly payment plan on PAYG

Beware of telemarketers and always always confirm that the caller is legitimate before signing up to anything or handing over any personal or financial details!

Meanwhile, 02070591411 are hailing users with survey requests. We’ve never heard of anything more general than a ‘Life Survey’ but I suppose you have to cater to all audiences. They also promise that Holy Grail of ‘no more nuisance calls’ if you complete the survey. Most amusing.

User +Alzir has been getting creative, but to no avail.

Five times in a week,I’ve tried everything from playing them music to swearing at them and they still won’t give up.

Finally, we have 08445715199, an example of the current plethora of spam-text-requests plaguing mobile phone users. You’ll get a text telling you that somebody has tried to contact you (despite a mysterious lack of missed calls in your history – oh well, you suppose, perhaps I was on the phone at the time). They demand that you ‘URGENTLY’ call them back, quoting a 6 digit reference number. Rest assured that hundreds of other people will have received exactly the same reference number and you will simply be put on premium-rate hold.

Handlebarchap fancies himself one step of the game…

text from 07463590467: ‘call us back on 08445715199 and quote this reference number’. DO THEY THINK I’M STUPID?? Wish these idiots would stop pestering me with their transparent con schemes!!

However, these texts can be quite convincing to the uncynical eye so we’re giving you all a heads-up nonetheless.

Don’t say we haven’t warned you.

Have a lovely week, watch your (digital) back and we’ll be back with next week’s top three!

Ciao for now.

Your tellows team

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Ofcom Rallies Troops in War on Caller ID Spoofing

21st October 2013 brought good news for all phone-owners as British regulator Ofcom joined forces with international regulators in the UK, USA and Canada to crack down on ‘spoof’ callers.

Ofcom and the Information Commissioner’s Office (ICO) will be working with the US’s Federal Trade Commission (FTC) and Federal Communications Commission (FCC), Canada’s Competition Bureau and the Canadian Radio-television and Telecommunications Commission (CRTC). This new task force aims to share international resources and knowledge to tackle nuisance callers’ stranglehold over phonelines the world over.

Spoof calling, for those unfamiliar with the term, involves using a nifty bit of software to mask the number you’re actually calling from, in order to prevent the recipients of your calls being able to locate you, or call you back. This is of course, infuriating for those of us badgered incessantly by anonymous callers. What’s even more infuriating is that whilst some spoofers use gobbledegook numbers instead of their own, others have really taken the biscuit and tactically use well-known organisations’ digits to execute some quite remarkable conning manoeuvres.

Whilst spoofing has been happening for years, the people behind it are becoming ever more audacious. Regular spoofing will be something along the lines of what user Steven reports about number 01164465587:

SILENT CALL and if you try and call it back it is unrecognised. Looks like a scam or a spoof. The BT 1471 read this number correctly but it is duff.

Commenting on number 01618149908, user Dawn mentions another standard spoofing tactic: hiding a phone number with a bad reputation and using an as yet ‘clean’ one so you aren’t forewarned when the phone rings.

just so people know,,,,DRD ALSO CONTACT YOU USING THIS NUMBER ,,,,07734953850,, i have found out that this is a “SPOOF” number they are used by tele marketing to make them seem legitimate number calling you 

If you’ve been called by 000-000-0000 (or another unlikely-looking number), it’s highly probable that the caller was using spoofing technology. Difficulty in tracking down spoofing culprits is increased thousandfold by the fact that the origin of the call is completely untraceable. Without an area code, there is generally no way of discerning where or who a call has come from. This means that internationally-placed spoof calls are becoming increasingly common: hence the transatlantic team-up.

The joint statement from the six organisations, published on the ICO’s website, avers that they

will work together to share information and target organizations responsible for spoofing.

The member organisations will pool resources, share information and work in collaboration with telecommunications industries in their respective countries to target and reprimand offending organisations. Guidelines on what constitutes ‘misuse’ of the spoofing technique are also being reconsidered, revised and made much clearer, with a view to introducing tougher punitive measures: monetary penalties of up to £500,000 are being considered for foul-players.

In the UK, US and Canada, all telemarketers are legally obliged to identify themselves, meaning that spoofing, and also number-concealment, are against the law. Always be on your guard with unknown callers and watch out for the warning signs: are they trying to weasel information out of you, personal or otherwise? If they claim to be calling on behalf of a service you use, ask yourself if this is how they normally contact you. Try to call back on the official company number if you’re in any doubt at all and never respond to threats or implausible claims.

Take care and have a great week!

Your tellows team

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When a Stranger Calls: The Top 5 Most Annoying Numbers of the Week

Dear friends of tellows,

as autumn settles in and leaves start to change their color, unfortunately, some things remain the same. Not a day passes by without users reporting unwanted nuisance calls on tellows. The most searched numbers this week include the following:

1. 01143072406 with 5 comments and 4717 search requests. tellows Score: 7
2. 02075363554 with 3 comments and 3514 search requests. tellows Score: 5
3. 01614867770 with 16 comments and 10225 search requests. tellows Score: 7
4. 01753441520 with 5 comments and 7394 search requests. tellows Score: 7
5. 01415676218 with 11 comments and 4543 search requests. tellows Score: 7

Rated by our users as rather untrustworthy with a tellows score of 7, our first number, 01143072406, has been a frequent guest on our top 5 list. Most of our users that reported the number have complained about unsolicited telemarketing calls by a well-known British energy and home services provider.

Our second place this week, the number 02075363554 has been reported by our users for unsolicited telemarketing calls as well. In spite of a neutral tellows score of 7, the majority felt bothered by the persistent calls from the number. User Jill reported:

Unsolicited have asked not to call previously

Calling from Manchester, our third number, 01614867770, has been ranking on our list for nearly a year and with a rating of 7 has been considered to be rather untrustworthy. Most of our users felt harassed by frequent calls regarding insurance issues. User Stirling32 commented:

As stated previously, calling on behalf of an insurance company to discuss an accident (very minor bump) had in 2012. Asked for personal details – including that of my family – before they’d continue with the call, which I refused until they confirmed some details to me. Of course, I was told that due to data protection, they wouldn’t divulge anything to me until I had to them!! […] Recommend ignoring unless you have five minutes to waste having a little fun with them….

The fourth place this week goes to number 01753441520, a new entry on our list and yet another number that earned a tellows score of 7 due to unwanted calls that our users perceived as harassment. Many of our users stated to have received calls in spite of being registered with TPS. User Johnny even wondered:

I’m registered with TPS and ex-directory as well. however, i still recieve unsolicited calls. what use is TPS if it doesn’t work.

Ranking on our final place is number 01415676218 with calls originating from Glasgow. According to the comments of our users, the number calls both on the land line as well as the mobile phone, all throughout the day and at unsociable hours without leaving a message. User Samantha decided to take action against the unwanted calls:

I started answering, they still call every day and I swear at them. I have put in a report to TPS, I advise everyone else to as well.

If you have received unsolicited or dubious calls or have any other information on a certain telephone number, do not hesitate to share it with our tellows community. Other than that, we hope you stay scam and nusicance call-free.

Your tellows team

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Unsolicited Telephone Calls: The Top 5 Nuisance Callers of the Week

Dear friends of tellows,

with another week coming to an end, we have another set of spam and scam numbers that have kept you and your phone lines busy throughout the past seven days. With a few new entries, this week’s list is composed of a mix of the usual suspects and newcomers. Let’s have a look:

1. 08000641087 with 9 comments and 9774 search requests. tellows Score: 6
2. 01143072000 with 15 comments and 8300 search requests. tellows Score: 7
3. 01482489200 with 4 comments and 1153 search requests. tellows Score: 8
4. 02392386688 with 3 comments and 1731 search requests. tellows Score: 6
5. 01625538490 with 8 comments and 6595 search requests. tellows Score: 8

Our first place this week, number 08000641087, is known to users on our Polish and German sites as well and has become a frequent guest on our list. Most of our users complained about having received several missed calls without any voicemessage left from the number. Additionally, user EVE reported that you can’t return the calls:

This number has rung my mother several times over the past few days,no ideas who its from because theres no message and you cant ring it back.

The second number today is 01143072000 calling from Sheffield. In spite of numerous comments and search requests on tellows, this week’s entry marks only its second appearance on our list. Even though the number with a tellows score of 7 is deemed rather untrustworthy by our users, its authenticity is highly debated. Whereas some reported a telephone provider behind the calls, others questioned the legitimacy of the calls due to the fact that they were also contacted abroad in the US and Turkey, for instance. User Buck commented:

The number called me.. No message left for me. Previous calls from same number that I won’t answer. Calls day and night. Good number search shows me where the call is made from, the location to the nearest 25 metres. Guess what, I am in Sheffield next week on business. Will be nice to meet the person won’t it.

Calling from Hull, the number 01482489200 ranks on our third place this week and is a newcomer to the list. Often allocated to a well-known telecommunications service provider in the UK, most have reported calls from the number as telemarketing and aggressive advertising. Additionally, most users questioned the authenticity of the calls like Petunia 70:

I said i didn’t know whether he was really from Talk Talk and asked his name. He asked for my name,address and birth-date. I said I would check with Talk Talk and ring him back.He rang off.

Another newcomer to our list, number four 02392386688 makes calls from Southhampton – the nature of which are rather disputed among users. While some regarded continuous calls from this number as nuisance, user L Scard rated the number as trustworthy, commenting:

got call from this number it was from spectrum housing group telling me when my job would be done,nothing horrible no sales talk just spectrum.

Finally, number 01625538490 from Macclesfield ranks as yet another newcomer on our fifth place this week. According to our users, the caller offers services to reclaim PPI for loans and credit cards. Most users have doubts regarding the legitimacy of the calls.

If you have recently received any calls from an unknown number that seem untrustworthy or dubious, do not hesitate to share your experiences on tellows.co.uk and help raise awareness about telephone spam and scam numbers. Have a nice weekend!

Your tellows team

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Weekly Update on the Top 5 Nuisance Callers

Dear friends of tellows,

it has been another week filled with telephone spam calls. As always, we present to you the top 5 most wanted numbers of the past five days. This week the list is dominated by telephone numbers used for telemarketing purposes, but see for yourself:

1. 01143072406 with 5 comments and 4556 search requests. tellows Score: 7
2. 01782747000 with 4 comments and 2613 search requests. tellows Score: 5
3. 01415676218 with 11 comments and 4428 search requests. tellows Score: 7
4. 01133902114 with 4 comments and 3430 search requests. tellows Score: 7
5. 01383620466 with 8 comments and 1921 search requests. tellows Score: 8

The first number this week, 01143072406, is calling from Sheffield and, with a tellows score of 7, is rated as rather untrustworthy by our users. Reporting the calls as telemarketing, user Brian offered further information on the caller:

A woman asked about ‘Free Cavity wall insulation’, allegedly from British Gas. Just did not seem right. We’re with TPS, and now I’m annoyed. She was not aggressive, or pushy, but I do not want random people ringing me at home.

Similarly, the second place on this week’s list, number 01782747000 has been used for telemarketing calls – this time to bath-related tools and features. Some users, however, question the authenticity of the caller: user Delboy, for instance, wrote:

Can’t see how 01782747000 can be a legitimate company selling bath lifts, because if you phone it they try and sell you legal representation services. I think the previous poster is confused between care-knight and bath-knight. I’m sure batch-knight are a very reliable company, but care-knight are definitely the company behind these cold calls on 01782747000.

Ranking on third place, number 01415676218 is reported for telemarketing and silent calls. Dave commented:

This number rings mobile every night regardless of day. Have not answered it as suspect it is a telesales or something. Never leaves a message

Our fourth number this week, 01133902114, is calling from Leeds and has been reported as a telemarketer. Even though some users question the legitimacy of the calls, others have allocated the number to a well-known UK internet service provider.

Last but not least, number 01383620466 has been keeping the telephone lines of our users busy as well. User Pamela sums up the problem with the number in four words:

Silent calls, constant calling

If you have any further details on this or any other number, don’t hesistate to share them with the tellows community and help others to avoid telephone scams and spams. – It will be very much appreciated. Other than that, have a nice weekend free of telephone scams and spam!

Your tellows team

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No More Nuisance Calls: The False Promises of Scammers

As most of our tellows users know all too well, incessant calls from telemarketers or call centres have become a genuine nuisance. Thus, services to put a stop to these type of unsolicited calls enjoy increasing popularity. Aside from apps such as the tellows app to detect spam and scam calls, there is the option to register with the Telephone Preference Service (TPS) to prevent unwanted and cold calls.

A Scam Claiming to Stop Spam
However, not all service provider are trustworthy: some fraudsters try to take advantage of the fact that many consumers are plagued by unsolicited calls. The police advise to be extremely cautious of callers claiming to provide services to prevent unwanted calls. Claiming to be aware of the fact that you have been bothered by numerous unsolicited calls recently, the caller attempts to offer information and appliances in order to stop the calls.

In some instances, the caller may even know some personal information such as your address, the bank you use or your credit/debit card number. Some of our tellows users have made similar experiences as Betty Sinclair, who allocated the number 07825874525 to BT, who reported:

Unknown number sent numerous messages, knew details about myself which unnerved me.

Generally, the purpose of the call is to obtain further information regarding your credit/debit card such as the issue or expiry date, account number, security code, to access your credit card account or use for identity theft.

Recognizing and Dealing with the Scammers
Sometimes even seemingly insignificant details can be a clue that you are targeted by scammers. Therefore you should be wary, how the caller identifies him- or herself: even though the scammers often claim to be calling from BT directly, only BT Privacy at Home offers the telephone preference service. Similarly, user spammed, who commented on the number 01274802868, noticed:

The caller said they were calling from British Telecom. As a former worker for BT they stopped calling themselves British Telecom back in the early 90s.

To avoid falling a victim to these types of scams, you should never give bank or personal details on the telephone, especially if you have doubts about the legitimacy of the call. If the caller claims to be from your bank, phone them on the number that you normally use or know to be legitimate to confirm that the call you receive was genuine.

Furthermore, you should be aware that if you receive unsolicited calls in spite of being registered at TPS, the calls are probably scam calls as well. User Paula, for instance, wrote about the number 00443562780913:

The person who called, spoke English with an accent, said she was not trying to sell anything but merely conducting a survey. She seemed to know both my name and when I asked her how they have these information, since I’m registered with TPS, she got evasive and asked if I could just answer her some questions.

In case you have provided personal and financial information to what you suspect to be scammers, you may contact your bank and, if necessary, ask them to issue a new credit/debit card. Moreover, you can report the scammers to the police at Action Fraud as well as on tellows to warn others who may be contacted by the scammers.

Source:
Chester Chronicle

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The New tellows iPhone App – The Answer to “Who’s calling?”


Dear tellows fellows,

it is done! Finally, the new tellows iPhone is avaiable for download on iTunes. Brand-new and technically up-to-date the app features a vast database of 10 000 comments on dubious rated numbers and 50 000 users per day on tellows.co.uk. Access tellows effortlessly through your iPhone.

Comment to Go – Search, Type, Send

Submitting queries for unknown phone numbers has never been easier. Just navigate to the query box, type in the number and hit the search button. Subsequently, you will reach the detail page of the wanted phone number. Not only does this page display the tellows Score but also hosts all existing comments on the number and offers, additionally, the possibility to rate the number and to post a comment yourself.

Who’s calling? – The End of Unpleasant Suprises

Due to the apps synchronization with the tellows database, the app will automatically identify the nature of the incoming call and display the imminent threat’s rating with a score of 7 to 9. Save valuable time and nerves by recognizing an unsolicited call at the first ring.

Harassment Protection – Individual Set Up to Your Liking

By activating the Harassment Protection, the app will be able to compare incoming calls with the tellows database and, therewith, divulge the trustworthiness of the phone number. Thanks to regular update your phone will always know the latest scam and spam phone numbers. Choose the score you would like to be warned about.

Features of the Version 1.8

  • categorization of incoming calls according to the tellwos score 7 – 9
  • post a comment
  • query unknown numbers
  • history of last calls
  • history of “Most Wanted” phone numbers
  • Buy Now for only £1.99
    Avaiable on iTunes

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    The Most Wanted Scam and Spam Calls in the UK

    Here we go again with last week’s 5 most annoying spam and scam numbers:

    1. 01422387713 , from Halifax – United Kingdom, with a Tellows Score of 8
    2. 01618505451, from Manchester – United Kingdom, with a Tellows Score of 8
    3.01933698538, from Wellingborough – United Kingdom, with a Tellows Score of 7
    4. 01709384780, from Rotherham – United Kingdom, with a Tellows Score of 6
    5. 01942710601, Wigan – United Kingdom, with a Tellows Score of 6

    The first 3 places this week go to PPI claim companies. I’m sure you’re all sick to death of having these calls and the day when they will stop calling you will be the happiest day of your lifes.

    Tellows user Fed-up commented on the number 01422387713 :

    Call daily on my work phone. Have requested they stop but they still persist

    Another tellows user Lucius wrote the last comment on this 01618505451 number:

    yet another scam with profound interest in me claiming my PPI. they cold call any number they get their dirty little fingers on. scum/scam.

    Telemarketing calls are also still annoying our users. This time calls from Vodafone. Our user Ian_Belfast is writing:

    I recently had a text from Vodafone telling me they would call soon to check that I am on the right price plan. Inquiries on the web suggest that this number belongs to Vodafone,so nothing to worry about except that it’s irritating that they have rung three times in one day and hung up on answer each time

    We’re looking forward to reading more of your comments!
    Keep us updated and have a spam free week !

    Yours,
    Team Tellows

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    A few clicks from an in-app advert can lead to a £200 cost

    A wave of protests, triggered by the in-app advertising featuring in Talking Friends Cartoons encouraged parents to become more cautious about the iPhone apps their children use.

    Parenting groups actively warn parents to pay more attention towards the iPhone and iPad usage by their children, as this can result in large telephone bills, generated by children who were incentivised by the in-app advertisements.
    The app developers constantly have challenges to face: previously it were costly in-app purchases placed in the most common children’s apps and now – in-app adverts. The most recent “immoral” iPhone in-app advertisement encouraged children to sign up to a £208 (per year) subscription service.

    Well-known children’s cartoon, featuring Talking Tom Cat and Talking Lila the Fairy became the basis for the Talking Friends app, which then, respectively, motivated smart phones developers, like iPhone, iPad and Android to develop the Talking Friends Cartoon app for their electronic devices. It is a cost-free app, allowing users to expand their knowledge of the favourite characters, download cartoon’s wallpapers and, moreover, view short cartoons developed in co-operation with Disney. However, apart from that app users were exposed to the banner at the bottom of the screen, that, if linked, transferred them to a quiz, advertised by a firm called Yamoja, encouraging to participate in it and get a chance to win a 64GB iPad.

    To participate in the contest clients had to subscribe, paying a weekly fee of £4, for which in turn they got sent 4 weekly messages like “funtones, wallpapers, games, celeb news & more”.

    Stuart Dredge, famous for his remarks about Apps, posted a comment on such adverts in his Apps Playground blog: “What an advert that tries to sign you up to a £4-a-week mobile content subscription was doing inside this app is genuinely beyond me.”
    The application was cleared from the app, but a different expensive inbuilt app has been recently introduced by National Geographic.

    A lot of discussions appeared after the launch of Dino Land app in the middle of February 2013 since it offered the clients to purchase additional virtual “bones” for total sum of £69.99, which allowed rising the pace of the game. The offer seemed particularly alluring for children who could not wait to finish the game and were eager to accelerate this process.
    Dino add provides series of apps for children such as Playmobil Pirates, Coin Dozer and Racing Penguin that include inbuilt offers with costly extras. Websites for parents reveal the raising numbers of cases when parents received bills of £500 or even larger amounts because of their children buying add-ons offered in a game while playing, and suggest the parents disabling any acquisitions through the apps.

    CEO and co-founder of Mumsnet Justine Roberts said: “App-developers need to build in greater controls from the start – it’s shocking that a few click-throughs from an advert can lead to a £200 cost for unknowing parents, and it shows just how important it is to keep an eye on your child’s device settings.”

    Founder of website for parents Netmums Siobhan Freegard commented: “Few people mind a couple of targeted ads which are relevant to the app service, as they realise it’s the price to pay for the ‘free’ app. But bombarding children using free apps with expensive products and services they can unwittingly sign up to a couple of clicks is immoral.”

    Tellows highly recommend parents to pay more attention on apps your children are using to avoid such cases.

    Kind regards,
    Team Tellows

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