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tellows asks – AI in action
In this blog post tellows interviews an artificial intelligence (AI). Tellows has been dealing with the issue of phone rip-offs and scam calls for over 10 years. Therefore, we want to assess how well the AI ChatGPT knows about this topic. We put the AI’s knowledge to the test and rated its answers . At the end of the interview, we evaluate the AI’s answers from an expert’s point of view. We looked at various aspects of call protection, from the latest scams to the best ways to protect yourself from unwanted calls. Find out how effective AI is in protecting us from phone scams and whether it can help protect us from unwanted calls.
AI in action: The interview
Hello AI, are you ready for an interview?
Yes, I am ready for an interview. What do you want to know?
I want to talk to you about scam calls.
Sure, what specifically do you want to know about phone scams?
Is there a problem with phone scams and fake calls in the UK?
There is indeed a problem with telephone scams and fake calls in the UK. This type of fraud can come in different forms, such as fake phone numbers used by fraudsters to deceive potential victims or fraudulent calls where the fraudsters try to get personal information or money from the victims. There are also many fraudulent calls that impersonate government agency or company employees to gain the trust of victims. There are several steps one can take to protect themselves from phone scams, such as blocking suspicious numbers, being careful when sharing personal information over the phone and ignoring calls from unknown numbers. It is also important to educate yourself about the different types of phone scams so that you can recognise when you may be a victim of a scam.
We see the well-known „grandchild trick“ as one of the most dangerous scams, do you agree?
The grandchild trick is actually a very dangerous and widespread fraud method. In the grandchild trick, the perpetrators pretend to be relatives or friends of the victim and ask for money or personal information. Often the perpetrators pretend to be grandchildren who are in an emergency situation and urgently need money. Many people are particularly susceptible to this type of scam because they are concerned about their relatives and want to help. It is important to always be careful and never give money or personal information to strangers, especially if they are posing as relatives.c
What other telephone scams do you know about?
Some other common phone scams are:
„Winning Scam“: Perpetrators pretend that the victim has won a prize and ask for personal information or a fee in order to receive the prize.
„Imposter Scam“: Perpetrators impersonate officials of government agencies, banks or other institutions and ask for personal information or money.
„Phishing“: Perpetrators send emails or text messages with fake links asking the victim to go to a fake website to enter personal information.
„Robocalls“: automated calls that advertise or make fake offers.
It is important to always be suspicious and never give personal information or money to strangers, especially if you are unsure. If in doubt, you can contact the police or the institution in question to verify your identity.
What tips do you have to protect yourself from phone scams?
Here are some tips on how to protect yourself from phone scams: Be suspicious of calls from unknown numbers or calls where the number is withheld. Simply hang up if you are unsure. Never give out personal information such as account information, social security numbers or passwords over the phone unless you have verified the person calling and are sure they are a trustworthy person. Be wary if you are told over the phone that you have won something or that you have been selected to participate in a survey. Such offers are often scams. Ignore calls that ask you to press a certain button or leave a message to remove yourself from the caller list. Install an app that blocks unwanted calls or use your phone’s features to block unwanted calls. Report suspicious calls to the police or telecommunications regulator. Learn about the different types of phone scams and how to recognize them. Be especially careful if you are asked to transfer money to a bank account or by wire transfer, as this is a common way for scammers to get victims‘ money.
I fully agree with you on many points. However, I am very interested in one point. You talk about apps against scame calls: What do you think about automatic call protection?
Automatic call protection can be a useful tool to protect against phone scams. This type of protection can automatically block unwanted calls or forward them to voicemail before they reach the user’s phone. Some of these applications use artificial intelligence (AI) and machine learning to detect and block calls from known scammers and unwanted callers. Others use databases of known fraudulent numbers and block them directly. There are also applications created by various organizations and regulators based on reports from consumers to detect and block unwanted calls. However, it is important to note that automatic call blocking is not 100% reliable and it is still possible for fraudulent calls to get through. Therefore, it is important to remain cautious and educate yourself about the different types of phone scams in order to quickly recognize when you might be a victim of a scam.
Do you know the call protection of tellows?
Yes, I am familiar with tellows call protection. Tellows is a free phone number information system that allows users to look up phone numbers and read reviews from other users to find out whether a number is trustworthy or not. Tellows also offers a call blocking service that allows you to automatically block unwanted calls. This service uses Tellows‘ database to block calls from known spam numbers. Users can also manually blacklist numbers and have them blocked automatically. Tellows is a popular choice for people looking for a way to protect themselves from unwanted calls, and it is a good addition to the options already mentioned. However, it is important to note that there is no 100% security here either, and it is always good to be cautious when receiving calls from unknown numbers.
The tellows team is a professional in the field of call protection. Can tellows protect against telephone fraud?
Tellows is a useful tool that can help users protect themselves from unwanted calls and phone scams by allowing them to look up phone numbers and read reviews from other users to find out whether a number is trustworthy or not. Tellows‘ call blocking service uses Tellows‘ database to block calls from known spam numbers, and also allows users to manually blacklist numbers and block them automatically. However, it is important to note that no method, including Tellows, can provide 100% protection against phone scams. Scammers change their methods and numbers often, so it is important to continue to be cautious when receiving calls from unknown numbers and always be aware of the latest scams. It is also important to never give out personal information or money to anyone without being sure that the person is trustworthy.
What role does the tellows community play in scam detection?
The tellows community has an important role in fraud detection as it allows users to look up phone numbers and read reviews from other users to find out whether a number is trustworthy or not. By allowing users to rate numbers and share information about unwanted calls and phone fraud, the tellows community helps keep the tellows database up to date and protect other users from fraud. These ratings and information can contribute to a number being blacklisted and thus automatically blocked. However, it is important to note that the tellows community is only a supplement to other protective measures and is not a substitute for caution and common sense. It is always advisable to inform yourself about current scams and methods in order to protect yourself and your data as best as possible.
We see it as our task to educate about telephone fraud. Which topics in the area of telephone fraud need to be educated about more?
Some of the phone scam issues that should be more educated about include:
1. „Fishing“ or voice phishing: This involves scammers calling and posing as representatives of banks, government agencies or other reputable organizations in order to obtain personal information or money.
2. „Impersonation Scam“: where scammers pretend to be friends, relatives, or even police officers in order to obtain money or personal information.
3. Tech Support Scam: Here, scammers call pretending to be employees of technology companies and offer help with technical problems. They then ask for access to the victim’s computer or personal information.
What is the most important message to the public to protect against telephone fraud? Formulated in one sentence
The most important message to the public to protect against phone scams is to always be suspicious of calls from unknown numbers and never give personal information or money to anyone without being sure the person is trustworthy.
Thank you for the interesting interview on the subject of telephone fraud and how to protect yourself from it.
You are welcome, it is important to educate about this issue. I am here to help you answer more questions.
The evaluation – expert opinion on the interview
Conversation Impression::
The interview with the AI ChatGPT was very exciting and impressive. The AI was able to positively surprise on many points. It should be noted that precise and detailed answers are written in a matter of seconds. In terms of content, the partly detailed answers of the AI were completely convincing. Rating: 4 out of 5 stars
Service:
The AI „ChatGPT“ is very easy to use. After a free and uncomplicated login, a chat with the AI can already be started. In the input bar, questions or orders can be written, which are then answered by the AI within seconds. Due to the extreme popularity and corresponding load of the service, there are sometimes delays in the login process and in the response time of the artificial intelligence. Rating: 3.5 out of 5 stars
Response quality:
Positive:
+ The AI knows a wide variety of fraud schemes and can differentiate and explain them according to importance. In addition, the AI shows suitable protection options and behavioral tips for different types of fraud, which we as the tellows expert team agree with..
+ Explicitly asked about the „grandchild trick“, the AI knows how to shine with background knowledge.
+ The AI’s answers all seem very authentic and follow a sensible structure.
Inaccuracies:
Despite the consistently good feedback, we have been able to identify some inaccuracies.
– When asked for tips on how to protect against telephone fraud, the AI explains various options, but does not mention the use of an online community (e.g. tellows). In our opinion, online communities are an important building block for protecting against and resolving telephone fraud. Rating: 4 out of 5 stars
– Surprisingly well, the AI was able to explain what tellows is and what tellows does. Here, however, we would have hoped for an explanation of our call protection solutions as well as a link to the question „How to protect yourself from telephone fraud“.
In summary, the AI is able to deal with technical issues extremely confidently and is convincing across the board despite a few minor inaccuracies. Overall rating: 4 out of 5 stars
(tellows generated this text in part with GPT-3, OpenAI’s large-scale language-generation model. Upon generating draft language, tellows reviewed the language to their own liking and takes ultimate responsibility for the content of this publication.)
