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(English) Cross-devices Blacklists for Registered tellows Members

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对不起，此内容只适用于美式英文。

Dear tellows followers,

more and more frequently consumers are victims of telephone spam or frauds, or are simply provoked by frequent unwanted calls. They use various tricks to pull our money out of our pockets. Here in our community, many phone owners report and rate the numbers that called them, sharing their experiences with other users to protect you and themselves. This works in an easy and uncomplicated way.

The heart of us is the tellows score. It is calculated from all previously stored ratings for a specific phone number. Users of the community can report and rate phone numbers on a scale of 1-9, where 9 means that a very dangerous or very annoying phone call is on the line and 1 is a rather harmless one. So you can rate and categorize each phone number on a scale from 1 (trustworthy) to 9 (dubious). From 7 on, the corresponding phone number is placed on a blacklist of the community and is thus blocked for everyone using the tellows products by itself and provides an appropriate protection. Depending on the rating, you can then assess the seriousness of a called number. In this way you can inform yourself online about the experience other users have already made with the respective number. And if there is a cost trap or telephone fraud behind it, you can know it because of the negatively rated number before they call you back again. Additionally, you can create your personal blacklist and add unwanted numbers that are not yet rated or don’t appear in the blacklist. If you rate a number negatively, it will be added to your personal blacklist and will be blocked the next time you receive a call. Even if the overall rating assigned by other tellows users of the phone number is different, it will still be blocked.

In order to be able to benefit from the collected assessments and experiences at an early stage, for example even before a call is answered, the successful tellows app for devices with Android or iOS was developed. This already indicates during the ringing, how trustworthy the calling number is by using the reports of the community. Thus, when the call is received, the tellows score is displayed.
继续阅读 →

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Interview with Our Intern

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Dear tellows fellows,

it’s very important for us to provide our users the best service and useful information on our platform. All the employees working at tellows are involved in different projects to improve tellows everyday. Since earlier this year, one of our interns had been helping us to make tellows better in many different ways. We asked him to give us a peek of how it feels like to be a tellows intern and what tellows does behind the scene. Check out the interview below!

Could you first tell us a little bit about yourself and why you decided to do an internship at tellows?

“I’m Matteo from Italy and I’m a graduate in Economics. I wanted to have more work experience that is related to my studies and my favorite subjects so I searched for new job opportunities and found the chance to work at tellows as an intern for 6 months. I already knew about tellows before, because I used the platform to search for unknown numbers in the past. 继续阅读 →

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Introducing Our New Rating Box

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Dear tellows fellows,

Our community is changing and developing every day. We always take our users’ suggestions and ideas into account, in order to make tellows a better platform. Therefore, we have developed some new features to make the tellows community even more helpful and effective than before!

1. Rating without comment

It is very important for us that we can give information for our users which are not just informative but also helpful. We believe it’s significant to consider the fact that our users might not have enough information to write lengthy comments about some phone numbers. Therefore we have developed a new feature, so that you are able to rate a phone number without writing any comment, especially if you think that there’s no necessary information you can share. 继续阅读 →

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Caller Types at tellows

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Every number that you find in our community is classified according to the type of call. Through different types of call, our users can easily recognize to which category the number belongs to. But sometimes the different call types might be confusing. You might sometimes be wondering whether a certain number should be categorized “Telemarketer” or as “Aggressive Advertising”. To avoid any kind of confusion and to show the clear differences between the caller types, we would like to give an overview of every single caller type that we have at tellows. But we won’t just explain what the term means, we will also give you some tips if you perhaps receive these types of call. 继续阅读 →

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tellows cooperation: spam protection with Truecaller app

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Dear tellows-fellows,

we are happy to announce that we are working together with one of the worldwide leading provider for phone book apps: Truecaller maintains a database with over 2 billion numbers which can be searched to identify phone numbers. It is possible to directly block spam and suppressed numbers. Using the search request feature, you can easily add numbers into your contact list or report them as spam, so other users can be warned as well.
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tellows magazine for the UK – worthwhile information on nuisance calls and telephone scams

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对不起，此内容只适用于美式英文。

The tellows magazine is now here for download!

Based on information compiled from the tellows website, its blog and from concerned authorities in the UK, the tellows magazine provides the most important things you need to know in order to avoid being scammed over the phone.

How useful is this magazine to me?
You could be the next target victim of phone fraud. Even if you are registered with TPS, it does not spare you from the threat. In fact, 57% of those TPS-registered numbers are not satisfied since they still receive an average of 7 unsolicited calls per month, based on the UK Consumers’ Association report.

Statistics from the tellows website also shows that Greater London receives the highest rate of unwanted calls, followed by the North West part and Yorkshire. This does not mean that other regions are not being targeted, rather, reports and complaints in tellows website are actually coming from all parts of the country.

That’s why it’s important for you to be aware of these scam methods and be proactive in guarding yourself and family against fraud.

tellows UK Top 10 scam methods
tellows has identified these top 10 scam methods based on the actual reports of users submitted to tellows website. These are: online payday loan scam, call back, job offer, fake telemarketer, spoofing, vishing, ppi, pc doctor scam, lottery and winning scam, pension liberation fraud.

One scheme would ask you to pay fees in advance so they can process your loan, PPI, pension, job and training application, or your winnings in a lottery or contest. Another kind would send out messages that sound like an emergency or would ring your phone incessantly just to make you call them back. While the last type would pretend to be calling from a valid number, or would use the name of a legit company and brand, as if offering their products and services.

Legal basics
The magazine also gives you an overview of the Data Protection Act and the three most important regulators and agencies involved in this area. Direct links on where you can send a complaint are provided, whether it is about an unwanted live telesales calls, automated marketing calls, silent or abandoned calls, or unwanted spam text message.

More on tellows
For an immediate, everyday protection, details about how the tellows website, its blog and smartphone app work can also be found in the magazine to solve your worries and doubts on unknown numbers.

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Let tellows mellow your day – Protect yourself from nuisance calls with the tellows caller identification app

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Dear tellows fellows,

reap the benefits of your patience for our tellows app is finally available for Android users! Up to now the only way to look up numbers was to open our webpage, meaning, looking the calling number up was only possible after the call.

Thanks to our new tellows Android app you will discern the trustworthieness of the incoming call on the first ring of your phone. The tellows Score provides the means to decide whether to answer the phone or deny the call.

Update (2018): The tellows app can now also block unwanted spam calls!
继续阅读 →

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(English) App Support

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对不起，此内容只适用于美式英文。

Hey there fellow tellows app user,

Below you will find some examples of known app errors and their solution.

General

  • How does tellows collect its information about phone numbers?

–>Our users provide this information by leaving comments about their experiences with individual phone numbers. This information also includes ratings, information about the call type and the owner of the phone number

  • Will the tellows app block all nuisance calls?

–>Although tellows has information about lots of phone numbers, some spam calls may still slip through the net. If you receive a spam call, leave a comment on the number and this information will help us expand our database so that we can help others protect themselves from the same caller!

iOs

  • Why isn’t the tellows app listed under ‘Call Blocking and Identification’?

–>Unfortunately, this is a bug from Apple for all Caller ID apps. Apple suggests a workaround: If the iPhone won’t let you activate the app, you should wait at least 1 hour before you try to open the settings again. The app should finally appear in the menu option. This may take between 1-3 days, so we suggest you try to enable it from time to time. You should also restart your phone and try to enable the app again. If this does not work, check that your screen setting are appropriate, as this can block the app from being listed and please try to reinstall the app and restart your phone

  • How do I activate my premium subscription on my iPhone?

–>Buy it through the app, nothing else is required! Your app status updates automatically from lite to pro

Android

  • How do I manually block a number? (free)

–>When you rate a number negatively it will be blocked on your device. Make sure, you activated the block feature in the app settings. You can find your local scorelist in settings

  • How do I get numbers blocked automatically?

–>This feature requires premium. On the settings page, use the section: “Block incoming calls by local scorelist” to select which calls you would like to block. If you have premium, all calls from numbers with scores above the one selected will be blocked (e.g. score 8 and above).

There are many more answered questions in at our support page, check it out! If you cannot find what you are searching for, you can always use our contact form on the FAQ Website.

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(English) Whole Regions Suffer the Insolence of Nuisance Callers – The tellows Heatmap will tell you which

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对不起，此内容只适用于美式英文。

What is this Heatmap everyone is talking about?

The tellows heatmap highlights the regions which are subject to the most vehement of spam and scam calls.

How do we know?

The creation of a daily heatmap of the location bearing the greatest malady of nuisance calls is only possible due to your help and the number of search requests. The map displays hotspots the nuisance caller is focusing on. Furthermore, you can find out whether there are more people suffering from unsolicited calls around.

The heatmap provides an overview on the numbers activity in the last 24 hours on our statistics page

Feel free to express your thoughts on our services.

Take care!

Regards
Your Tellows Team!

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