Category Archives: Telephone Scam

Scam on the phone (for example trough grandchildren trick, ping-calls)

European Cybersecurity Month: Phishing, Vishing, Smishing

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Dear tellows fellows,

October has always been the European cybersecurity month for the past six years. The European Commission and the European Union Agency for Network and Information Security (ENISA) arranged the occasion to raise awareness of cybersecurity and to provide users the opportunities to protect themselves from cyber-criminals.  The focus of the campaign is to give users some useful tips and tricks to prevent themselves from being a victim of cyber scams. These include phishing, smishing, and vishing. In case you haven’t heard of these scams, we have collected information about these types of scams below. Check it out!

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Tech Support Scam Returns with a New Trick

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Dear tellows fellows,

as you might remember, we have posted an article about fake technical support scam in the beginning of last August to warn you of the rising issue of a Microsoft scam. Microsoft has also released several statements on their official website to warn people about this fraud. Unfortunately, this doesn’t stop scammers from finding other ways to trick people.

Recently, we found out that many fake tech support scammers have been using another method to deceive Microsoft users. They take advantage of Microsoft TechNet portals and created over 3000 fake pages. The TechNet portal is usually used by Microsoft users to save documentations of products and images as well as to offer community forums for its users. Unfortunately, the scammers have found a way to use the subdomain of TechNet portal, gallery.technet.microsoft.com, in order to be displayed on Google. Although the pages are usually blank pages with error message, the scammers’ purpose is to display their phone numbers on the headline of the pages. They mostly affiliate the tech support with Bitcoin or Coinbase Helpdesk. The problem has gotten bigger, as the fraudsters were able to rank quite high on google search and their fake pages were displayed on the first page when the users search for keywords such as “Helpdesk Microsoft”, “Helpdesk Coinbase”, etc.
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HMRC Scam – Police is coming!

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Dear tellows fellows,
we constantly receive information about new types of telephone fraud from our users. We want to thank you for always keeping our community updated and for warning other users about new types of scams!

telephone scam

We have been seeing several reports in our tellows community regarding frauds claiming to be from HMRC. Usually it is an automated voice message warning you that the police will become involved if you ignore the call, or requiring an urgent call back. Many users have already reported about a recorded message, a common feature with all these calls. Therefore, we want to warn you about this type of fraud.

Here are some reports about this type of scam from our users:
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Fake Technical Support On The Rise

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Dear tellows fellows,

lately we have been seeing many reports in our tellows community regarding fraudsters claiming to be computer tech support. These fraudsters used the most classic trick: they claimed to be from a well-known company such as Microsoft and told us that our computer had been infected or hacked. In order to fix the computer problem and prevent the virus from damaging the computer any further, they offered “assistance”. If we had agreed to this, they would give us some instructions we must follow. Usually, we would be asked to visit certain websites and enter our personal data there. Some fraudsters could even hack the computer and show a pop-up window to ensure us that our computer had indeed been infected by some viruses. In the end, they would either try to steal our personal bank data through the access we gave or charge us for the costs of fixing the non-existent computer issue. Continue reading

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No More Junk Faxes!

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Having a fax machine might be one of the most convenient things for us to send and receive business documents. But sometimes, we get loaded with the amount of junk faxes we never wish to receive. Since we have already seen many reports from our tellows friends about the bothering acts, we think it’s important to give more information of how junk faxes work and what we can do to stop receiving them.

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UK public service warning: cold callers offer fake IKEA shares

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The National Fraud Intelligence Bureau has been informed recently of a supposed investment scam aiming at potential investors. The alleged victims are told that IKEA, the world recognised swedish company known for their modern architectural designs of both appliances and furnitures, are due to float shares on the stock market and therefore potential investors should purchase IPO shares (Initial Public Offering) before the floatation.

In response, actionfraud and Ikea have themselves issued an article stating that this is false and there are no arrangements for Ikea to become publicly listed.

This described fraud comes under the umbrella of what is called ‘Boiler room Fraud.’ This is when you receive contact from someone offering investment opportunities which often leads the caller requesting a ‘seal the deal’ payment by requesting bank account details over the phone. The Financial Conduct Authority (FCA) report approximately 5000 people a year contact them on suspicion that they have been subjected to investment fraud. Unfortunately, around 10% would have already issued funds to the criminals. In addition, the FCA warns that out of these victims who would have transferred money to the criminals, the probability that they will be contacted in the future by the the same operation or have their details sold to other fraudsters would be increased.

Have you received a call of this exact scenario or of a similar nature? We would like to hear from you. Let us know by commenting below OR by searching the phone number on tellows that was used to phone you and leave a comment there to assist others in their enquiry to a suspicious phone call!

We used www.financial-dictionary.thefreedictionary.com:

Floatation: Floating shares are shares of a public cooperation that are available for trading in the stock market
Initial Public Offering (IPO): The first price for which a company offers to sell stock in itself when it moves from private ownership to public trade.

We also acknowledge actionfraud.police.uk for their content published on the 13th of June: Beware of cold callers offering fraudulent sales of shares in IKEA.

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What makes unwanted calls go around the world?

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With more than a thousand complaints registered to Which every week for ‘nuisance’ calls, fines for companies breaching TPS’s and Ofcom’s rules reaching fines up to £2m, how does this industry still remain afloat? Below we have listed a few points that is the hidden driving force, not always appreciated by a frustrated recipient understandably. Knowing what drives this industry of world-wide communications is knowing that there isn’t an over-night solution. But there are solutions! Keep up with our blog to find out what they are. Moreover you can always look up numbers on tellows. By doing so, you can inform yourself about numbers and protect yourself. If you received an unwanted call, do not forget to rate the numbers on tellows, to protect other users.

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Don’t fall for the scam claiming to be from SKY!

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Reports from people receiving calls from possible scammers claiming to be from a Sky contact center still continue on despite the recent conviction for conspiracy of 14 people who used the same trick, as sentenced by the Swansea Crown Court.

The latest report came from the victim who was advised to wait for a replacement viewing card to be inserted in her Sky box. The next scam caller told her that she was also entitled for a refund for the overcharging of Sky. After the victim gave her bank details to the caller, she then discovered that large sums of money had been withdrawn from her account.

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Lottery scammers prey even on the poorest villagers

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Ratan Kumar, a 41-year old Indian villager came to the BBC Delhi office last month to claim his prize in a “BBC lottery” worth millions of rupees, only to know that he was scammed.

Ratan said he got a text message two years ago saying that he won the BBC’s national lottery for 20 or 30 million rupees (£194,000-£292,000). Unemployed, Ratan fell for it, communicated with the scammers until November last year, and sent his personal details.

The perpetrator presented himself to Ratan as the chancellor of BBC. “He promised me a large sum of money but said I would have to first send 12,000 rupees ($191; £117) so that he can transfer the money into an RBI (Indian bank) account, ” Ratan told the BBC office.

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The Clear-Cut Truth about Diamond Fraud

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Diamonds are not just any girl’s bestfriend – it is also a very attractive investment alternative. Annual return can range from 2.5% to 10%, depending on the color.

However, unlike gold and silver, or other investments where prices are reported on a stock market, diamonds are not traded on a public exchange but negotiated privately. This makes it harder to know the real value of the diamond, thus making it susceptible to abuse. The diamond trading industry is also unregulated – brokers are not required to be registered with a certain government authority.

A BBC news report recently warned older people who are the targets of this new form of investment scam on diamond trading. About 250 reports were received last year by the City of London Police.

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