Dear tellows users,
the following text contains frequently asked questions and their respective answers. If your question is not listed below, please use the contact form to address our support directly.
We are looking forward to your comments, suggestions and feedback. Should you miss features or feel the necessity for improvement, please let us know.
tellows Android App F.A.Q
-> How does the tellows Score sync work?
In contrast to the tellows iPhone app, our Android app syncs to the tellows servers in real time. Hence, there is no need to download any score lists or to update data bases. You are always up-to-date.
-> I already use the old Android app, do I have to pay for the update?
No. Since you remained true to our old app, it’s free for you.
->I’m from the Netherlands or Poland. Does the english version work for me as well?
Yes of course, Have a look at the app’s country setting and check whether you home country is selected. Otherwise the tellows app syncs with the wrong domain.
Hello loyal tellows members!
Our online community continues to grow and thanks to your input, the number of caller profiles we have in our database is rising; the total now stands at over 75,000! With this breadth of information, recognising callers is getting that bit easier every day, meaning you can protect yourself more and more easily against telephone tricksters. Hundreds of thousands of people are harassed by spam callers every day – the tellows app gives you the info you need to avoid this kind of annoyance.
Unwanted call statistics skyrocket in the festive season, quite probably because the callers are hoping that purse strings will be tied a little more loosely in the Yuletide spirit. Tele-spammers are looking for goodwill and gullibility. Fight back with the app! From now until Christmas Day, we’re offering the tellows app for £0.69 (a 60% discount!) in the App Store. Think of it as a Christmas present, from us to you.
Buy Now for only £0.69
Dear tellows fellows,
it is done! Finally, the new tellows iPhone app is avaiable for download in the App-store. Brand-new and technically up-to-date the app features a vast database of 10 000 comments on dubious rated numbers and 50 000 users per day on tellows.co.uk. Access tellows effortlessly through your iPhone.
Comment to Go – Search, Type, Send
Submitting queries for unknown phone numbers has never been easier. Just navigate to the query box, type in the number and hit the search button. Subsequently, you will reach the detail page of the wanted phone number. Not only does this page display the tellows Score but also hosts all existing comments on the number and offers, additionally, the possibility to rate the number and to post a comment yourself.
Who’s calling? – The End of Unpleasant Suprises
Due to the apps synchronization with the tellows database, the app will automatically identify the nature of the incoming call and display the imminent threat’s rating with a score of 7 to 9. Save valuable time and nerves by recognizing an unsolicited call at the first ring.
Harassment Protection – Individual Set Up to Your Liking
By activating the Harassment Protection, the app will be able to compare incoming calls with the tellows database and, therewith, divulge the trustworthiness of the phone number. Thanks to regular update your phone will always know the latest scam and spam phone numbers. Choose the score you would like to be warned about.
Features of the Version 1.8
- categorization of incoming calls according to the tellwos score 7 – 9
- post a comment
- query unknown numbers
- history of last calls
- history of „Most Wanted“ phone numbers
Download the App for free and check out our support page in order to get more information about the App and receive answers to possible questions that you might have!
Issue: You receive an error message saying that the tellows app does not have access to your contacts.
Solution: Open your local settings menu and click on „Data Protection“
Open the „Contacts“ menu in „Privacy“.
Enable tellows app access to contacts.
The app is now allowed to add the score lists to your contacts.
Issue: The tellwso pro caller recognition app is unable to add the tellows score lists (negatively rated) to your contacts.
In this case you probably use only Exchange-Accounts to synchronize your contacts and never enabled neither iCloud nor t your local iPhone contact list.
Background: The tellows app imports the score lists with negatively rated numbers and adds 3 new contacts by the name of „tellows Score X“ (X equals the score of 7 – 9). There are known issues when importing the score lists using certain Exchange-Servers (i.e. Google) since they can attribute only a small amount of phone numbers to the contacts.
There are two ways to resolve this issue:
To successfully import the lists the local contacts list of your iPhone needs to be addressed manually (the tellows app does not have access to your contacts list). To achieve this, you have temporalily disable the Exchange-servers and add a „dummy“ contact. The screens below offer further information on the procedure.
1. Edit Exchange-Server Settings
2. Disable Contact Synchronization
3. Delete any contacts from the phone to avoid duplicate entries
4. Add new contact
5. Save contact – A name is sufficient
6. Enable contact synchronization of Exchange-servers and keep created contacts on the phone
7. The groups overview now shows the group "On my iPhone" in which the tellows score lists are saved
Apple’s iCloud service provides an additional way for the contact synchronization which also supports multiple numbers per contact. The activation of the iCloud synchronization solves the issue as well and, therewith, allows the tellows app to import negatively rated numbers.
The standard account for maintaining your contacts (create / edit / delete) stays untouched.