Archiv für den Autor: Jessica Braasch

Über Jessica Braasch

Since 2015 in the tellows team with a focus on Business Development and Marketing. My passion is analyzing marketing strategies and perfecting content. I present the developments of tellows as well as trends related to telephone fraud on the blog. Contact

The new tellows app for Android and iPhone – Avoid Spam and Scam Calls thanks to our Caller Identification

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You can now access real-time information about your incoming calls to learn more about the caller – whether it’s a trustworthy friend or an annoying telemarketer. Once your phone rings the tellows will tell you the trustworthiness of the caller. Share you experience about the number by commenting on the caller’s phone numbers, thus warning your fellows tellows users against probable dangers.

The only requirement is of course, aside from internet access, an Android Smartphone or an iPhone.
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A Call for Reform: Empower Regulators to Fine More Companies as Nuisance Callers

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Three years since UK’s Information Communication Office has been given the power to impose a fine of up to £500,000, only two firms have been prosecuted so far. This is the situation despite the staggering increase in the number of complaints received between April and October last year, totalling to 100,000 – a far cry from the 30,000 reports in 2012.

One of these companies is First Financial, which was fined £175,000 after sending millions of spam texts to promote its website using unregistered sim cards.

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Who’s Terrorising Your Telephone? The Weekly Top 3

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Small woodland creatures may be settling down for a winter’s rest but scam and spam callers have no intention of taking a break.

Here’s the latest in annoying:

The opportunists calling from 01612778191 have somehow tracked down your personal details and know you’re on a Vodafone Pay As You Go phone – and naturally they want to upgrade you. However, user lizzie claims that they are not Vodafone at all…

Vodafone have confirmed this company is not working on their behalf but cannot answer me as to how this company knows my monthly payment plan on PAYG

Beware of telemarketers and always always confirm that the caller is legitimate before signing up to anything or handing over any personal or financial details!

Meanwhile, 02070591411 are hailing users with survey requests. We’ve never heard of anything more general than a ‚Life Survey‘ but I suppose you have to cater to all audiences. They also promise that Holy Grail of ’no more nuisance calls‘ if you complete the survey. Most amusing.

User +Alzir has been getting creative, but to no avail.

Five times in a week,I’ve tried everything from playing them music to swearing at them and they still won’t give up.

Finally, we have 08445715199, an example of the current plethora of spam-text-requests plaguing mobile phone users. You’ll get a text telling you that somebody has tried to contact you (despite a mysterious lack of missed calls in your history – oh well, you suppose, perhaps I was on the phone at the time). They demand that you ‚URGENTLY‘ call them back, quoting a 6 digit reference number. Rest assured that hundreds of other people will have received exactly the same reference number and you will simply be put on premium-rate hold.

Handlebarchap fancies himself one step of the game…

text from 07463590467: ‚call us back on 08445715199 and quote this reference number‘. DO THEY THINK I’M STUPID?? Wish these idiots would stop pestering me with their transparent con schemes!!

However, these texts can be quite convincing to the uncynical eye so we’re giving you all a heads-up nonetheless.

Don’t say we haven’t warned you.

Have a lovely week, watch your (digital) back and we’ll be back with next week’s top three!

Ciao for now.

Your tellows team

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(English) This Week’s Most Wanted

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Leider ist der Eintrag nur auf Amerikanisches Englisch verfügbar. Der Inhalt wird unten in einer verfügbaren Sprache angezeigt. Klicken Sie auf den Link, um die aktuelle Sprache zu ändern.

Dear friends of tellows,

This week we have numbers from legal debt collectors, a consumer helpline and a call centre, for your entertainment. Personal information and loans seem to be of equal worth to both debt collectors and call centres, and they pursue them with all their might, turning a deaf ear to any protest!

1. 08433770317 with 4 comments and 3368 search requests. tellows Score: 7
2. 08445766235 with 4 comments and 2756 search requests. tellows Score: 8
3. 08000524264 with 3 comments and 1732 search requests. tellows Score: 7

The first number is 08433770317 and the owner seems to be Drydens Fairfax solicitors, who work for HMRC. They play the part of debt collectors, calling people who still have open payments to their name. The trouble is that the Drydens Fairfax solicitors are a bit behind the times: they’re also calling people whose debts have already been paid.

They work for HMRC and collect overdue payments but I already told them that I payed everything months ago. Maybe they don’t work closely with the HMRC but I suggest they should, otherwise they just scare away the people and also harm HMRCs reputation…

The second number 08445766235 belongs to the Consumer Helpline and it’s not quite clear why they’re calling but it’s fairly safe to assume that they’re hoping to collect some of your personal information during the call.

They called me repeatedly and at some point i just answered and although I didn’t really understood what they wanted, they started asking for my personal information. At that point I clearly told them that I’m not gonna reveal any of it. They hung up. Better for them

And the third number 08000524264 belongs to a call centre which works with different insurance companies (like Admiral, Bell and Elephant) and in one case, the caller introduced himself as O2. You can always ask them to remove your number from their books and hope for the best.

No info left on answerphone-repetitive calls/hangups.
Contacted call centre company ‚CALL CONNECTION’who said it may belong to Admiral Insurance Group-I had a quote from this company and specifically told them ‚NO PHONE CALLS‘
CALL CONNECTION call centre have now said they will remove my number from their DATA BANK

If you’re getting nuisance calls like these, please don’t hesitate to share your knowledge on tellows! It really can help other users spot a nuisance caller a mile off, saving all of you a lot of time and energy.

Have a nice weekend!

Your tellows team

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(English) Our Top 3 Wanted Numbers this week

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Leider ist der Eintrag nur auf Amerikanisches Englisch verfügbar. Der Inhalt wird unten in einer verfügbaren Sprache angezeigt. Klicken Sie auf den Link, um die aktuelle Sprache zu ändern.

Dear friends of tellows,

This week’s numbers aren’t all suspect… just the majority of them. Some of them do actually have a legitimate reason for calling you and get in touch because it’s important. Nevertheless, always be on the alert for scammers posing as legitimate companies. Just remember that these companies will never ask you for your details – particularly not on the phone!

1. 08000285085 with 3 comments and 2745 search requests. tellows Score: 7
2. 08445550800 with 3 comments and 1547 search requests. tellows Score: 6
3. 01482359200 with 3 comments and 1316 search requests. tellows Score: 8

The first number 08000285085 is from British Telecoms and is a free-call service. You can’t call them back (or at least you won’t get anywhere if you do). You’ll come to a recorded message informing you that they’ll call you back later.

It’s BT and you can call them back but that won’t help much because then you’ll just receive an automated response that they tried to call you and they’ll call again later. with a cellphone there will be a charge and that’s it. It is kind of annoying to not be able to call them back.

The second number 08445550800 is supposedly a premium rate service from Barclaycard – although as you’ll see from our comments, you can’t be completely sure about that. Some user comments imply that fraudsters might also be using this number.

I was overwhelmed by the sheer amount of calls I got from this number and from „Barclaycard“. It confuses me because I don’t have any business with them. I’ve never had. So why the calls? Then I had to give up and pick up the phone again, and listen to their story, again, and I told them AGAIN that I don’t know the person with that name. I’m sorry but I just don’t. Someday I went to Barclaycard and wanted to clear this up, whatever this was and here comes the surprise: I’m not in their database! Well, of course I’m not. like I said, I don’t have any connection with this company. Sooo that means that either some scammers called me with the lie of being Barclaycard, or Barclaycard and the scammers alternated their calls to me.

And finally the third number 01482359200 from Hull is a debt collection company, but apparently not a trustworthy one. They call you years later to inform you about a loan, which you supposedly took out. We get some clues as to the legitimacy of this claim in the user comments. Scam or a genuine misunderstanding?!

That call was weird. I was informed that years ago I took out a loan for my house with my husband. How he could say that straight out, without hesitation although my voice was obviously male, I don’t understand. I’m not married and I don’t own a house so this is kind of funny.

This week’s numbers once again go to show that you should share your experience with the tellows community, even if it’s just because you thought the call was funny! Sharing information about these different numbers can protect others too.
Have a great week!

Your tellows team

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(English) Unsolicited Telephone Calls: The Top 5 Nuisance Callers of the Week

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Leider ist der Eintrag nur auf Amerikanisches Englisch verfügbar. Der Inhalt wird unten in einer verfügbaren Sprache angezeigt. Klicken Sie auf den Link, um die aktuelle Sprache zu ändern.

Dear friends of tellows,

with another week coming to an end, we have another set of spam and scam numbers that have kept you and your phone lines busy throughout the past seven days. With a few new entries, this week’s list is composed of a mix of the usual suspects and newcomers. Let’s have a look:

1. 08000641087 with 9 comments and 9774 search requests. tellows Score: 6
2. 01143072000 with 15 comments and 8300 search requests. tellows Score: 7
3. 01482489200 with 4 comments and 1153 search requests. tellows Score: 8
4. 02392386688 with 3 comments and 1731 search requests. tellows Score: 6
5. 01625538490 with 8 comments and 6595 search requests. tellows Score: 8

Our first place this week, number 08000641087, is known to users on our Polish and German sites as well and has become a frequent guest on our list. Most of our users complained about having received several missed calls without any voicemessage left from the number. Additionally, user EVE reported that you can’t return the calls:

This number has rung my mother several times over the past few days,no ideas who its from because theres no message and you cant ring it back.

The second number today is 01143072000 calling from Sheffield. In spite of numerous comments and search requests on tellows, this week’s entry marks only its second appearance on our list. Even though the number with a tellows score of 7 is deemed rather untrustworthy by our users, its authenticity is highly debated. Whereas some reported a telephone provider behind the calls, others questioned the legitimacy of the calls due to the fact that they were also contacted abroad in the US and Turkey, for instance. User Buck commented:

The number called me.. No message left for me. Previous calls from same number that I won’t answer. Calls day and night. Good number search shows me where the call is made from, the location to the nearest 25 metres. Guess what, I am in Sheffield next week on business. Will be nice to meet the person won’t it.

Calling from Hull, the number 01482489200 ranks on our third place this week and is a newcomer to the list. Often allocated to a well-known telecommunications service provider in the UK, most have reported calls from the number as telemarketing and aggressive advertising. Additionally, most users questioned the authenticity of the calls like Petunia 70:

I said i didn’t know whether he was really from Talk Talk and asked his name. He asked for my name,address and birth-date. I said I would check with Talk Talk and ring him back.He rang off.

Another newcomer to our list, number four 02392386688 makes calls from Southhampton – the nature of which are rather disputed among users. While some regarded continuous calls from this number as nuisance, user L Scard rated the number as trustworthy, commenting:

got call from this number it was from spectrum housing group telling me when my job would be done,nothing horrible no sales talk just spectrum.

Finally, number 01625538490 from Macclesfield ranks as yet another newcomer on our fifth place this week. According to our users, the caller offers services to reclaim PPI for loans and credit cards. Most users have doubts regarding the legitimacy of the calls.

If you have recently received any calls from an unknown number that seem untrustworthy or dubious, do not hesitate to share your experiences on tellows.co.uk and help raise awareness about telephone spam and scam numbers. Have a nice weekend!

Your tellows team

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(English) The Top 5 Most Wanted Spammers and Scammers

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Leider ist der Eintrag nur auf Amerikanisches Englisch verfügbar. Der Inhalt wird unten in einer verfügbaren Sprache angezeigt. Klicken Sie auf den Link, um die aktuelle Sprache zu ändern.

Dear friends of tellows,

with September just beginning, a lot of you have had busy telephone lines and rather than receiving pleasant calls from friends or family, a lot of you were bothered yet again dubious phone calls. The following numbers are the 5 worst offenders of the first week of September:

1. 01234567890 with 3 comments and 2768 search requests. tellows Score: 6
2. 08000641087 with 9 comments and 9519 search requests. tellows Score: 6
3. 08448471424 with 3 comments and 4294 search requests. tellows Score: 4
4. 01914326538 with 3 comments and 2422 search requests. tellows Score: 6
5. 01592642600 with 3 comments and 2963 search requests. tellows Score: 8

The most wanted of the week, number 01234567890 from Bedford, has made monthly appearances on the list since August and always ranked on first place. According to the overall consensus of our users, this number is used for a scam to gain access to the recipient’s computer by claiming it has been infected by a virus.

An even more notorious „guest“ on our list, the number 08000641087 has been occupying the second place almost continously for the past two months. Calling frequently without leaving a message, the identity of the caller has remained a mystery to our users. However, some have shared their theories who might be behind the persistent calls:

This number called 5 times but leave any message; surely it is up to something bad. I dont how it had number but I have two theories. Either from ITV after submitting an answer to a competition or moneysupermarket.com after buying insurance, the only two companies I have recently given my number.

Our third place this week, telephone number 08448471424, has been first reported two years ago. With an overall tellows score of 4 and ratings ranging from 1 (reliable) to 8 (not trustworthy), the trustworthiness of the number has been the subject of some discussion. User mandeee stated:

This is the o2 collections department for overdue accounts. It’s an automated service, though, and will harass you for up to 24 hours AFTER you pay the bill. Trustworthy, but a nuisance, too.

A complete newbie to the list, number 01914326538 ranks on our fourth place and in spite of a score of 6, most users seem to consider it untrustworthy. Whereas some suspected a debt collection company behind the calls, user Concerned commented:

The above number called twice today, I did not recognise it nor did I answer it. I did, however call them back, the receiver was picked up for about 1-2 seconds then hung up with no communication. I was not impressed or appeased by this response so have been left suspicious of their intentions

Ranking on our fifth and final place this week, the telephone number 01592642600 is another newcomer to the list even though it has been active for quite a while and with a tellows score of 8, is not exactly deemed trustworthy. While some have marked the calls originating from Kirkcaldy as aggressive advertising, other users suggested that the number was used for investigations regarding tax fraud.

If you have further information on this or any other number that appears to be making dubious phone calls, you are more than welcome to contribute to our tellows community and exchange details about telephone numbers and callers with other users. Other than that, have a nice and hopefully peaceful weekend.

Your tellows team

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(English) This Week’s Most Wanted

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Leider ist der Eintrag nur auf Amerikanisches Englisch verfügbar. Der Inhalt wird unten in einer verfügbaren Sprache angezeigt. Klicken Sie auf den Link, um die aktuelle Sprache zu ändern.

Dear friends of tellows,

it is time for our weekly update on the top 5 most wanted numbers on tellows. This week’s numbers cover a broad spectrum of unsolicited call methods including silent calls and cold calls as well as surveys and telemarketing. But have a look yourself:

1. 01415676218 with 11 comments and 4233 search requests. tellows Score: 7
2. 01616528220 with 6 comments and 2493 search requests. tellows Score: 7
3. 01133902114 with 3 comments and 3232 search requests. tellows Score: 7
4. 01383620466 with 7 comments and 1767 search requests. tellows Score: 7
5. 08453130337 with 14 comments and 6318 search requests. tellows Score: 6

This week’s number one, 01415676218, is persistently bothering people with what appears to be silent calls. User Samantha has offered a plan to put a stop to the unsolicited calls:

I started answering, they still call every day and I swear at them. I have put in a report to TPS, I advise everyone else to as well.

Our second number, 01616528220, is calling from Manchester and – with a tellows score of 7 – has been rated untrustworthy by most of our users. While some reported that the caller is asking for an unknown person by name, others have made the experience that the caller gives out false information. Rosalind commented:

Sophie rang said they had been INFORMED I had been refused a loan! This is completely UNTRUE but I am concerned – where did they get this information from? Immediately I questioned the source of the information she hung up.

Meanwhile, the level of trustworthiness of our third place, number 01133902114 is rather debated. All commentators seem to be sure, however, that the number from Leeds belongs to a digital communications company. With a score of 7, the number 01383620466 ranking on our fourth place, is yet another untrustworthy number. Whereas the caller left some of our users dubious messages on the answering machine, others have been complaining about silent calls. User D Williamson suggested:

Despite having complained to C R Smith – Gerard Eadie – these silent nuisance calls continue. A second report has been sent to OFCOM. Perhaps C R Smith should be handed a £90000 fine as was given to D M Designs recently.

The last number for today, 08453130337, apparently calls people to conduct a survey. As several commentators mentioned the same company as their telephone provider, some suspect that there might be a connection between the unwanted calls and the provider. cQueen shared some other suspicions:

Number keeps calling me. havent answered it but have looked online adn seems to be a marketing company. VERY annoying

As always we like to remind you that if you have any information about dubious numbers please don’t hesitate to share them with our tellows community! Thanks to the knowledge our users have volunteered a lot of people were able to avoid scam and spam callers, so keep up the good work and have a nice, spam-free weekend!

Your tellows team

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(English) Ofcom Study – Ban on Cold Calling is claimed

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Leider ist der Eintrag nur auf Amerikanisches Englisch verfügbar. Der Inhalt wird unten in einer verfügbaren Sprache angezeigt. Klicken Sie auf den Link, um die aktuelle Sprache zu ändern.

A research initiated by the Office of Communications (Ofcom) reveals the truth about unsolicited nuisance calls in the UK and thus calls for action to solve to problem of far too many cold calls.

The Ofcom Study
Within a period of four weeks 850 consumers were asked to keep a diary of all cold calls they receive. The Ofcom research revealed that 80 percent of the participants received unwanted calls regularly, on an average even more than twice a week. Especially calls on PPI reclaim (Payment Protection Insurance) were the most annoying and yet also the most often ones. While at least one out of four people got called more than 10 times, most calls came from PPI claim companies as well as from market research firms.

What is next?
In terms of the survey findings the Citizens Advice called for a complete ban on cold calling. Not only because more than one third of all complaints from companies are related to cold calls. Mostly firms dealing with financial services use cold and silent calls and thereby demanding upfront fees or trying to sell unprofitable offers, cheating people out of their pension. Furthermore the companies get personal data through the nuisance calls, mostly unbeknown and unauthorised by the individuals. A ban would help to make cold calls clearly identifiable as illegal. Citizens Advice recommends the banning of credit brokers and claims management companies as well as of pension unlocking services.

Ofcom follows a different strategy though. Not the banning but a wide investigation into claims management companies making the cold calls is needed. Thereby not only the big companies will be in the focus of enforcement actions, also smaller companies are responsible for the nuisance calls to a large extent and should be overseen. Ofcom is now promoting wider investigation and action regarding cold calls, especially dealing with claims. Thereby they focus on silent calls as well, which are done by the company’s telephone systems automatically without even having a staff member conducting the calls.

Taking Action
The government as well as other regulators and institutions are called upon to take action more effectively. Ofcom already imposed penalties for silent and abandoned calls done by major firms as TalkTalk. Furthermore the ICO supports the attempts of Ofcom by pointing out the regulations and industry rules to over 170 marketing companies. Nevertheless householders can get active themselves. By signing up for the free Telephone Preference Service (TPS) individuals can stop nuisance calls on the purpose of marketing and sales. However, as we already mentioned in our last article, it is extremely hard to block most of the calls, as they often come from overseas call centres. Not more than one third of all abandoned calls can be cut out. For further improvement Ofcom is currently collaborating with the ICO and the Ministry of Justice for more effective actions.

We will keep you informed about upcoming achievements in the struggle against nuisance calls in our blog on tellows UK.

Source: http://www.guardian.co.uk/money/2013/may/17/ofcom-urged-ban-cold-calling

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