Posts Tagged workaround

UK – world’s most phished country in 2012

According to the world renowned cyber experts RSA, in 2012 UK consumers lost more money to online fraud than any other country. The RSA Anti-Fraud Command Centre (AFCC) released figures of a £405.8m loss in the UK for 2012 which was gained from 250 000 phishing attacks.
For the UK, this resulted in a 25% increase from 2011. The top five countries, which have a significant English speaking population, are as follows. US are second even though there loss was a decline of 19%. Canada, India and South Africa make up the rest.

An annual lost to the UK through cybercrime was estimated at £27bn by Detica-BAE Systems. From this £27bn, £21bn is believed to come from businesses.

The cost to consumers is equally catastrophic. Detica believes that a total figure of £3.1bn has a more encompassing scope than RSA. Fake antivirus packages and ‘scareware’ cost the consumer around £30m.

However, one must use caution when using estimations of cost as previous usages have been exaggerated wildly. However the RSA’s figures are based on attacks detected and dealt with by its AFCC. The attacks are then given the value of $300 per attack as this is the average from 8 years of operations, with 500 000 incidents tackled in this time. Detica’s totals use analysis from 25 industrial sectors and consultation with five British government agencies.

Due to the widespread use of chip-and-pin technology and other multi-factor authentication, the UK population are less at risk than those in the US.

Limor Kessem, Technical Lead of Knowledge Delivery at RSA believes that the UK are targeted due to an increase in technology for the average person. She said “The problem with the UK is that more people use the internet, more people have technology”.
The Office for National Statistics released figures last week that show that 84.7% of the UK public have used the internet at least once. In comparison, the US has a figure of 77.9%. In addition, the UK has the most usage for internet access from mobiles which increases the risk of attack.

New tactics are constantly being evolved by potential fraudsters to rid you of your money. For example, online fraudsters often require an individual, or an ‘insider’, to reside in the country of the target. This is in case attendance at a bank is required and in this sense the fraudster can impersonate the target. “It’s partly because of the accent. You have to sound like a local if you really want to make sure the transaction goes through”, said Kessem.

Highlighted in a 2012 UK Cards Association report on payment fraud were methods that a potential fraudster might carry out in-branch. The theft of a card at an ATM, or tricking individuals into revealing their card and PIN by posing as a telephone salesperson have been used in the past.

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Iphone App: No Access to Contacts

Issue: You receive an error message saying that the tellows app does not have access to your contacts.

App Access Error

Solution: Open your local settings menu and click on “Data Protection”

Local Settings

Open the “Contacts” menu in “Privacy”.

Privacy

Enable tellows app access to contacts.

Menu 2

The app is now allowed to add the score lists to your contacts.

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iPhone App: Issues with the Import of Score Lists

Issue: The tellwso pro caller recognition app is unable to add the tellows score lists (negatively rated) to your contacts.
In this case you probably use only Exchange-Accounts to synchronize your contacts and never enabled neither iCloud nor t your local iPhone contact list.

Background: The tellows app imports the score lists with negatively rated numbers and adds 3 new contacts by the name of “tellows Score X” (X equals the score of 7 – 9). There are known issues when importing the score lists using certain Exchange-Servers (i.e. Google) since they can attribute only a small amount of phone numbers to the contacts.

There are two ways to resolve this issue:

1.Solution
To successfully import the lists the local contacts list of your iPhone needs to be addressed manually (the tellows app does not have access to your contacts list). To achieve this, you have temporalily disable the Exchange-servers and add a “dummy” contact. The screens below offer further information on the procedure.

1. Edit Exchange-Server Settingstemporalily disable the Exchange-servers
2. Disable Contact Synchronization
3. Delete any contacts from the phone to avoid duplicate entries
4. Add new contact

5. Save contact – A name is sufficient

6. Enable contact synchronization of Exchange-servers and keep created contacts on the phone
7. The groups overview now shows the group "On my iPhone" in which the tellows score lists are saved

2.Solution
Apple’s iCloud service provides an additional way for the contact synchronization which also supports multiple numbers per contact. The activation of the iCloud synchronization solves the issue as well and, therewith, allows the tellows app to import negatively rated numbers.
The standard account for maintaining your contacts (create / edit / delete) stays untouched.

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App Support

Hey there fellow tellows app user,

Below you will find an overview of known app errors and their solution.

As far as other errors are concerned, please, use the contact fom for further inqueries.

Iphone App F.A.Q:

→ I received an unsoliceted call, but from which number?
Did you receive a call the tellows score rated as dubious and you would like to know from which number the call originated? Just open the contacts list and click the numbers score. The number that called will be highlighted in blue.

→ the score lists are not imported properly:
Due to the use of Exchange servers or CarDAV-Accounts, the synchronization of contact information leads to an error message while importing the score lists.You will find a detailed workaround here.

→ App cannot access the contacts list:
Please make sure to approve of the app’s access to the contacts list in your settings on data protection! Find a detailed explanation on how to change you settings here.

→ Import of score list takes aeons:
Running in iOS 6 the score list’s import is known to last up to a minute. During the import the app freezes.

→ the use of additional contacts managers may result in delays updating the scorelists or other issues.

Known Issues:

  • Viber : Since the tellows Scorelists contain a vast amount of contacts, Viber’s contact synchronization may be delayed or aborted rendering “Viber” useless. If you’d like enjoy both apps, it is imperative to remove tellows scorelists before starting “Viber”. Update tge scorelists once you finished using “Viber”.

    If any other errors or questions occur, please use the contact form below:

    Your Email Address (mandatory)

    Your Name (mandatory)

    Which iOS version do you use?

    Which iPhone do you use?

    Which tellows app version do you use? (in the app's number search you will find an "i" on the left top. After clicking on it the version will show at the bottom of the page)

    Do you use Exchange Server or CarDAV-Accounts to synchronize your contact details?

    Do you use iCloud to synchronize your contact details?

    Please describe the occurring error as detailed as possible. During which options (i.e. app start or synchronization) do errors occur? (i.e. App crashes, score lists are not imported, etc)

    To reduce spam, please solve:

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