Posts Tagged survey

New release by Ofcom: PPI most common unwanted call type

Mid May brought a new study published by Ofcom getting down to the nitty gritty extent of these nuisance calls. This study involved 926 participants who kept a diary to record all unwanted calls received on just their land-line over a 4 week period between 13th of January and the 9th of February 2014. Critical findings were accumulated such as the number, type of number, whether the number was identifiable or not, frequency and type of organisation making the phone call.

Here is what the survey revealed..
Read the rest of this entry »

, , , , , , ,

4 Comments

Tiresome and Tenacious: The Week’s Top 3

Hello tellows followers!

The theme this week is domestic utilities. These people call you at your home, whilst you’re at home, making you feel not at home. We hope we can save you a little time if the following come calling.

Have you recently become a landlord with Your Move? Prepare to be assailed with calls from these insurance telemarketers on 01392849890! With 4581 search requests, it seems that not all of you are convinced by their credibility either (tellows score: 4), so handle with caution! Sister number 01392849808 is also manned by telemarketers selling gas/water/electricity; estate agents Right Move and Reeds Rains appear to be passing on your details to ‘helpful’ third parties.

‘Annoyed’ states:

Estate Agents have given them my number, what a cheek! but try to prove it! First said they were offering a Estate Agent service to connect gas etc. when moving in. then once had me listening started talking tariffs, I swiftly told them I wasn’t interested and they put the phone down, but I know it won’t be the last junk call I’ll be getting. This should be illegal.

Shouldn’t it?

Next up, we have 02036170540, who’ll tells you it’s a survey then try to sell you energy devices for your home. They’re not likely to know your name exactly and for that matter, don’t seem sure of their own: they operate under variations on the ‘British Energy Council’ and ‘Domestic Energy Valuation’, to the ultimately vague ‘British Advisory Board’. It’s been searched 10170 times on tellows and you’ve left 41 comments!

SammyJ reports one of the classic telemarketing tactics:

Call at nearly 9pm, “im not selling anything”, then in the next breath, we want to help youoptimise your household energy bills!!!

As a sidenote, the ’20 seconds’ of your time they so politely request is a majestic underestimation.

Finally, with 19307 tellows search requests to their name and an impressive 36 comments, the people from 01233648537 phone on behalf of various organisations to do surveys – anything from water companies to Natwest (which seems to be the current activity). So – private survey company or con-ring? Sandra gives us a clue…

Missed call at 8.35pm on Sunday. They called again 5 minutes later and started off with natwest bank survey. When I refused to answer questions they said they also deal with Anglos water and started questioning me about monthly direct debit. Told them I’m not interested in speaking to them and hung up. Have tried calling me back twice now!

There are many legitimate companies that outsource independent survey organisations to carry out questionnaires for them, but it is ALWAYS worth checking the legitimacy, not giving out or confirming personal details, and remembering that you are not obliged to answer the survey. These people are requesting time from YOUR day!

Hang in there, hang up on them and hang it all and go on holiday if it gets too much.

Ciao for now,

Your tellows team

, , , , , , , , , , , , , ,

1 Comment

Who’s Terrorising Your Telephone? The Weekly Top 3

Small woodland creatures may be settling down for a winter’s rest but scam and spam callers have no intention of taking a break.

Here’s the latest in annoying:

The opportunists calling from 01612778191 have somehow tracked down your personal details and know you’re on a Vodafone Pay As You Go phone – and naturally they want to upgrade you. However, user lizzie claims that they are not Vodafone at all…

Vodafone have confirmed this company is not working on their behalf but cannot answer me as to how this company knows my monthly payment plan on PAYG

Beware of telemarketers and always always confirm that the caller is legitimate before signing up to anything or handing over any personal or financial details!

Meanwhile, 02070591411 are hailing users with survey requests. We’ve never heard of anything more general than a ‘Life Survey’ but I suppose you have to cater to all audiences. They also promise that Holy Grail of ‘no more nuisance calls’ if you complete the survey. Most amusing.

User +Alzir has been getting creative, but to no avail.

Five times in a week,I’ve tried everything from playing them music to swearing at them and they still won’t give up.

Finally, we have 08445715199, an example of the current plethora of spam-text-requests plaguing mobile phone users. You’ll get a text telling you that somebody has tried to contact you (despite a mysterious lack of missed calls in your history – oh well, you suppose, perhaps I was on the phone at the time). They demand that you ‘URGENTLY’ call them back, quoting a 6 digit reference number. Rest assured that hundreds of other people will have received exactly the same reference number and you will simply be put on premium-rate hold.

Handlebarchap fancies himself one step of the game…

text from 07463590467: ‘call us back on 08445715199 and quote this reference number’. DO THEY THINK I’M STUPID?? Wish these idiots would stop pestering me with their transparent con schemes!!

However, these texts can be quite convincing to the uncynical eye so we’re giving you all a heads-up nonetheless.

Don’t say we haven’t warned you.

Have a lovely week, watch your (digital) back and we’ll be back with next week’s top three!

Ciao for now.

Your tellows team

, , , , , , , , , , , ,

No Comments