Posts Tagged statistics

New release by Ofcom: PPI most common unwanted call type

Mid May brought a new study published by Ofcom getting down to the nitty gritty extent of these nuisance calls. This study involved 926 participants who kept a diary to record all unwanted calls received on just their land-line over a 4 week period between 13th of January and the 9th of February 2014. Critical findings were accumulated such as the number, type of number, whether the number was identifiable or not, frequency and type of organisation making the phone call.

Here is what the survey revealed..
Read the rest of this entry »

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When a Stranger Calls: The Top 5 Most Annoying Numbers of the Week

Dear friends of tellows,

as autumn settles in and leaves start to change their color, unfortunately, some things remain the same. Not a day passes by without users reporting unwanted nuisance calls on tellows. The most searched numbers this week include the following:

1. 01143072406 with 5 comments and 4717 search requests. tellows Score: 7
2. 02075363554 with 3 comments and 3514 search requests. tellows Score: 5
3. 01614867770 with 16 comments and 10225 search requests. tellows Score: 7
4. 01753441520 with 5 comments and 7394 search requests. tellows Score: 7
5. 01415676218 with 11 comments and 4543 search requests. tellows Score: 7

Rated by our users as rather untrustworthy with a tellows score of 7, our first number, 01143072406, has been a frequent guest on our top 5 list. Most of our users that reported the number have complained about unsolicited telemarketing calls by a well-known British energy and home services provider.

Our second place this week, the number 02075363554 has been reported by our users for unsolicited telemarketing calls as well. In spite of a neutral tellows score of 7, the majority felt bothered by the persistent calls from the number. User Jill reported:

Unsolicited have asked not to call previously

Calling from Manchester, our third number, 01614867770, has been ranking on our list for nearly a year and with a rating of 7 has been considered to be rather untrustworthy. Most of our users felt harassed by frequent calls regarding insurance issues. User Stirling32 commented:

As stated previously, calling on behalf of an insurance company to discuss an accident (very minor bump) had in 2012. Asked for personal details – including that of my family – before they’d continue with the call, which I refused until they confirmed some details to me. Of course, I was told that due to data protection, they wouldn’t divulge anything to me until I had to them!! […] Recommend ignoring unless you have five minutes to waste having a little fun with them….

The fourth place this week goes to number 01753441520, a new entry on our list and yet another number that earned a tellows score of 7 due to unwanted calls that our users perceived as harassment. Many of our users stated to have received calls in spite of being registered with TPS. User Johnny even wondered:

I’m registered with TPS and ex-directory as well. however, i still recieve unsolicited calls. what use is TPS if it doesn’t work.

Ranking on our final place is number 01415676218 with calls originating from Glasgow. According to the comments of our users, the number calls both on the land line as well as the mobile phone, all throughout the day and at unsociable hours without leaving a message. User Samantha decided to take action against the unwanted calls:

I started answering, they still call every day and I swear at them. I have put in a report to TPS, I advise everyone else to as well.

If you have received unsolicited or dubious calls or have any other information on a certain telephone number, do not hesitate to share it with our tellows community. Other than that, we hope you stay scam and nusicance call-free.

Your tellows team

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Unsolicited Telephone Calls: The Top 5 Nuisance Callers of the Week

Dear friends of tellows,

with another week coming to an end, we have another set of spam and scam numbers that have kept you and your phone lines busy throughout the past seven days. With a few new entries, this week’s list is composed of a mix of the usual suspects and newcomers. Let’s have a look:

1. 08000641087 with 9 comments and 9774 search requests. tellows Score: 6
2. 01143072000 with 15 comments and 8300 search requests. tellows Score: 7
3. 01482489200 with 4 comments and 1153 search requests. tellows Score: 8
4. 02392386688 with 3 comments and 1731 search requests. tellows Score: 6
5. 01625538490 with 8 comments and 6595 search requests. tellows Score: 8

Our first place this week, number 08000641087, is known to users on our Polish and German sites as well and has become a frequent guest on our list. Most of our users complained about having received several missed calls without any voicemessage left from the number. Additionally, user EVE reported that you can’t return the calls:

This number has rung my mother several times over the past few days,no ideas who its from because theres no message and you cant ring it back.

The second number today is 01143072000 calling from Sheffield. In spite of numerous comments and search requests on tellows, this week’s entry marks only its second appearance on our list. Even though the number with a tellows score of 7 is deemed rather untrustworthy by our users, its authenticity is highly debated. Whereas some reported a telephone provider behind the calls, others questioned the legitimacy of the calls due to the fact that they were also contacted abroad in the US and Turkey, for instance. User Buck commented:

The number called me.. No message left for me. Previous calls from same number that I won’t answer. Calls day and night. Good number search shows me where the call is made from, the location to the nearest 25 metres. Guess what, I am in Sheffield next week on business. Will be nice to meet the person won’t it.

Calling from Hull, the number 01482489200 ranks on our third place this week and is a newcomer to the list. Often allocated to a well-known telecommunications service provider in the UK, most have reported calls from the number as telemarketing and aggressive advertising. Additionally, most users questioned the authenticity of the calls like Petunia 70:

I said i didn’t know whether he was really from Talk Talk and asked his name. He asked for my name,address and birth-date. I said I would check with Talk Talk and ring him back.He rang off.

Another newcomer to our list, number four 02392386688 makes calls from Southhampton – the nature of which are rather disputed among users. While some regarded continuous calls from this number as nuisance, user L Scard rated the number as trustworthy, commenting:

got call from this number it was from spectrum housing group telling me when my job would be done,nothing horrible no sales talk just spectrum.

Finally, number 01625538490 from Macclesfield ranks as yet another newcomer on our fifth place this week. According to our users, the caller offers services to reclaim PPI for loans and credit cards. Most users have doubts regarding the legitimacy of the calls.

If you have recently received any calls from an unknown number that seem untrustworthy or dubious, do not hesitate to share your experiences on tellows.co.uk and help raise awareness about telephone spam and scam numbers. Have a nice weekend!

Your tellows team

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Weekly Update on the Top 5 Nuisance Callers

Dear friends of tellows,

it has been another week filled with telephone spam calls. As always, we present to you the top 5 most wanted numbers of the past five days. This week the list is dominated by telephone numbers used for telemarketing purposes, but see for yourself:

1. 01143072406 with 5 comments and 4556 search requests. tellows Score: 7
2. 01782747000 with 4 comments and 2613 search requests. tellows Score: 5
3. 01415676218 with 11 comments and 4428 search requests. tellows Score: 7
4. 01133902114 with 4 comments and 3430 search requests. tellows Score: 7
5. 01383620466 with 8 comments and 1921 search requests. tellows Score: 8

The first number this week, 01143072406, is calling from Sheffield and, with a tellows score of 7, is rated as rather untrustworthy by our users. Reporting the calls as telemarketing, user Brian offered further information on the caller:

A woman asked about ‘Free Cavity wall insulation’, allegedly from British Gas. Just did not seem right. We’re with TPS, and now I’m annoyed. She was not aggressive, or pushy, but I do not want random people ringing me at home.

Similarly, the second place on this week’s list, number 01782747000 has been used for telemarketing calls – this time to bath-related tools and features. Some users, however, question the authenticity of the caller: user Delboy, for instance, wrote:

Can’t see how 01782747000 can be a legitimate company selling bath lifts, because if you phone it they try and sell you legal representation services. I think the previous poster is confused between care-knight and bath-knight. I’m sure batch-knight are a very reliable company, but care-knight are definitely the company behind these cold calls on 01782747000.

Ranking on third place, number 01415676218 is reported for telemarketing and silent calls. Dave commented:

This number rings mobile every night regardless of day. Have not answered it as suspect it is a telesales or something. Never leaves a message

Our fourth number this week, 01133902114, is calling from Leeds and has been reported as a telemarketer. Even though some users question the legitimacy of the calls, others have allocated the number to a well-known UK internet service provider.

Last but not least, number 01383620466 has been keeping the telephone lines of our users busy as well. User Pamela sums up the problem with the number in four words:

Silent calls, constant calling

If you have any further details on this or any other number, don’t hesistate to share them with the tellows community and help others to avoid telephone scams and spams. – It will be very much appreciated. Other than that, have a nice weekend free of telephone scams and spam!

Your tellows team

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The Top 5 Most Wanted Spammers and Scammers

Dear friends of tellows,

with September just beginning, a lot of you have had busy telephone lines and rather than receiving pleasant calls from friends or family, a lot of you were bothered yet again dubious phone calls. The following numbers are the 5 worst offenders of the first week of September:

1. 01234567890 with 3 comments and 2768 search requests. tellows Score: 6
2. 08000641087 with 9 comments and 9519 search requests. tellows Score: 6
3. 08448471424 with 3 comments and 4294 search requests. tellows Score: 4
4. 01914326538 with 3 comments and 2422 search requests. tellows Score: 6
5. 01592642600 with 3 comments and 2963 search requests. tellows Score: 8

The most wanted of the week, number 01234567890 from Bedford, has made monthly appearances on the list since August and always ranked on first place. According to the overall consensus of our users, this number is used for a scam to gain access to the recipient’s computer by claiming it has been infected by a virus.

An even more notorious “guest” on our list, the number 08000641087 has been occupying the second place almost continously for the past two months. Calling frequently without leaving a message, the identity of the caller has remained a mystery to our users. However, some have shared their theories who might be behind the persistent calls:

This number called 5 times but leave any message; surely it is up to something bad. I dont how it had number but I have two theories. Either from ITV after submitting an answer to a competition or moneysupermarket.com after buying insurance, the only two companies I have recently given my number.

Our third place this week, telephone number 08448471424, has been first reported two years ago. With an overall tellows score of 4 and ratings ranging from 1 (reliable) to 8 (not trustworthy), the trustworthiness of the number has been the subject of some discussion. User mandeee stated:

This is the o2 collections department for overdue accounts. It’s an automated service, though, and will harass you for up to 24 hours AFTER you pay the bill. Trustworthy, but a nuisance, too.

A complete newbie to the list, number 01914326538 ranks on our fourth place and in spite of a score of 6, most users seem to consider it untrustworthy. Whereas some suspected a debt collection company behind the calls, user Concerned commented:

The above number called twice today, I did not recognise it nor did I answer it. I did, however call them back, the receiver was picked up for about 1-2 seconds then hung up with no communication. I was not impressed or appeased by this response so have been left suspicious of their intentions

Ranking on our fifth and final place this week, the telephone number 01592642600 is another newcomer to the list even though it has been active for quite a while and with a tellows score of 8, is not exactly deemed trustworthy. While some have marked the calls originating from Kirkcaldy as aggressive advertising, other users suggested that the number was used for investigations regarding tax fraud.

If you have further information on this or any other number that appears to be making dubious phone calls, you are more than welcome to contribute to our tellows community and exchange details about telephone numbers and callers with other users. Other than that, have a nice and hopefully peaceful weekend.

Your tellows team

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PPI Nuisance Calls: An Ongoing and Prevalent Problem in the UK

As demonstrated by numerous comments on tellows worldwide, nuisance calls have become a frequent and extensive problem around the globe. For an increasing number of users from the UK, PPI calls pose a particularly persistent and common issue and have been an often discussed topic on our tellows blog. The fact that – not without reason – most consumers have grown increasingly suspicious of telephone calls by unknown numbers is illustrated by comments such as those of Fifalde, who wrote about the number 01494590777:

This number tried calling my mobile several times yesterday – I don’t answer any numbers that I don’t recognise or have stored in my phone so I left it – no voicemail left which is a dead giveaway that its either PPI or something else. I just added it to my reject list. Hope this helps

PPI Calls as Cost Trap and Disturbance of Everyday Life
According to a new survey conducted by Citizens Advice, two thirds of British adults have received messages related to claims for mis-sold payment protection insurance (PPI) – 98% of which were unsolicited and without permission. More than half also said they were contacted more than 10 times within the past year often considered a disturbance of everyday life for the recipients: whereas nearly a quarter received calls during dinner with family, 14% were interrupted at work.

Gillian Guy, chief executive of Citizen Advice, noted that those who fall victim to a PPI claims scam suffer twice the damage – once with the bank and a second time when the claims firm doesn’t provide the full compensation the victim deserves. Reporting number 02086148283 as PPI claims scam, user SiM warned about possible costs as well:

PPI company that cons you into signing up with them and then takes 30% of whatever they find for you, as payment. They also use a computer dialer that calls numbers and then hangs up on you if an operator is not available to talk at you

Furthermore, Guy stressed that nuisance calls “are often a sign that the service on offer is not very good or is actually a scam” and demands a ban for financial services firms from cold-calling to help consumers detect untrustworthy companies and scams.

PPI Claims Scam Approach and Target
More than 90% of the participants of the latest Citizen Advice survey stated that they were contacted by telphone regarding PPI claims with 40% receiving automated messages on their landline whereas 35% were contacted via text message on their mobile phone. According to previous research of the organisation, nuisance calls were not restricted to claims management companies alone: cold calls accounted for 35% of complaints concerning financial services.

As with most scams, the main aim is to gain access to the victim’s money. In the case of this particular scam, the victim is often persuaded to pay fees in advance for fake loans and sometimes, a person’s bank details have been passed on to other companies. With at least half of 30,000 complaints between April 2012 and March 2013 related to PPI and other financial services, users like Nikki who commented on the number 01625665142, are not alone with their grievances:

Ppi credit agent, told not interested 5 times, still continue to ask if I have had any texts or voicemails when asked what’s it to do with them they get angry an then say well have you checked your credit file, when told one last time I’m not interested the woman said fine an hung up. Don’t waste time answering to them

Numbers Related to PPI Claims Calls
Among the most recently reported and commented on telephone numbers connected to PPI claims on tellows are the following numbers:

 

To stay on the safe side, don’t provide any personal or financial information about yourself (and especially your bank account) on the telephone. Also don’t forget that you have the right to end the conversation by simply putting down the phone – especially if the person on the other end of the line seems to have a dubious agenda. If you have any information on a phone number that might be untrustworthy – PPI related or not – don’t hesistate to report it on tellows.

Sources:
telegraph.co.uk

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The Most Wanted Nuisance Callers of the Week

Dear friends of tellows,

with another busy week of nuisance calls behind us, we have a new list of the most wanted numbers to share with you.

1. 01704515444 with 7 comments and 3060 search requests. tellows Score: 7
2. 08000641087 with 9 comments and 9390 search requests. tellows Score: 6
3. 01614867770 with 15 comments and 9205 search requests. tellows Score: 7
4. 01143072000 with 15 comments and 7973 search requests. tellows Score: 7
5. 01616528220 with 6 comments and 2628 search requests. tellows Score: 7

Our first number, 01704515444, holds a tellows score of 7. With calls originating from Southport, a yet to be identified caller has phoned a lot of our users at sometimes even unsociable hours, asking for an unknown person. User Sally voiced concern regarding the intentions and possible costs of the calls:

This number called at 09.19 this morning. When I answered I could hear a ringing tone. A man answered and said that he was looking for Mr and Mrs Smith and apologised for ringing wrong number!? In light of ringing tone, wondering if I’ll be charged for the phone call!

Another unknown caller is phoning from our second number, 08000641087. Keeping people’s phone line’s busy with frequent calls at all hours, the number is rated untrustworthy by most of our users, especially since the caller leaves no messages.

Our third number of the week – 01614867770 – is highly disputed, with scores ranking from 1 (very trustworthy) to 9 (untrustworthy) constituting an overall tellows score of 7 – thus being considered as rather suspicious. However, Contact Centre Manager, apparently in representation of the possible caller, stated:

Action Assistance work in conjunction with numerous key household named Insurers and Insurance brokers and we provide a variety of services including niche insurance and motor management services. We are independent advisors and we are normally prompted to call when the Insurers believe that their clients may not have received all that they are entitled to following an accident.

Ranking on our fourth place this week, the number 01143072000 from Sheffield calls people even outside the country and across the pond, sometimes even trying to reach people in the US or Turkey. Operating similiarly to our number 2, the caller rings frequently but won’t leave a message. User Luke commented:

Based on the experiences of previous posters, this is a pest call. I have had several calls from this number every day since I arrived in the USA. I never answer unknown numbers, I google them instead. How do they know I am in the USA? Orange must have told them. Or maybe one of the USA carriers I’ve connected to? Not pleased.

Last but not least our fifth number, 01616528220, calls from Manchester and is deemed untrustworthy with a tellows score of 7. While the overall consensus of our users’ comments seems to agree with that notion, suggestions and suspicions regarding who might be calling and why seem to differ. User Fed Up wrote:

This is another company I believe to be cold calling for money management they area a nuisance with constant phone calls. It is time theses people were put out of business

One way to take on nuisance callers and dubious numbers is to report them on tellows and share your expierences with them. That way, other people can be warned against possible spam and scam calls and the various methods and strategies of scammers can be documented and exposed. So don’t hesitate to our tellows community and have a nice weekend.

Your tellows team

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Weekly Update on the Top 5 Nuisance Callers

Dear friends of tellows,

as another week of nuisance calls is advancing, we have another list of the top 5 offenders. While some of the usual suspects have been reclaiming their place, we have also some new entries for you – some of which have been internationally active. Let’s have a look at this week’s most searched for numbers:

1. 01234567890 with 3 comments and 2607 search requests. tellows Score: 6
2. 08000641087 with 9 comments and 9216 search requests. tellows Score: 6
3. 01143072406 with 5 comments and 4363 search requests. tellows Score: 7
4. 02078909051 with 3 comments and 2003 search requests. tellows Score: 8
5. 02078909052 with 9 comments and 3637 search requests. tellows Score: 7

Ranking on the first place, American number 01234567890 from Bedford, Massachusetts first made an appearance on this list a month ago and has since continued to occupy people. According to some of your comments, the caller tries to gain information and access to your computer. User Shamim commented:

[…] I already knew it was a scam so i had a little fun asking them questions. Then i asked her if she even knew the name of my computer and she said “yes” so i asked, “what is the name then?” and she just hang up. Then when i tried calling the number, it apparently did not exist. I message for these silly fraudsters please learn the fact that the people of England are not stupid. We do realise that the World Wide Web would defnitely not have its company in City Airport and will not give someone as stupid as yourself its vacancies.

Calling from a freephone number, 08000641087 is our second number of this week’s entry and remains somewhat of a mystery in spite of the frequent search requests of our users. All that our users do know for certain is that the number appears to be rather suspicious, calling frequently but never leaving a message.

Our third number, 01143072406, is no stranger to our weekly top 5 as well. According to our users, the caller is claiming to be calling for British Gas and offers free insulations – raising suspicions among some of you. Commentator Sean, however, makes another suggestion:

they call on behalf of other companies, to get removed from their calling list email your name and phone number along with a compalint to, [email protected] also ask to be added to their do not call list.

With a score of 8, our fourth number, 02078909051, is deemed a rather untrustworthy number by most of you. While some were asked by the caller to participate in a survey, user guest had another expierence:

had over the last days many calls from them, they just don’t give up, they say they are calling on behalf of a consumer customer service, when I asked which one, they did not want to say and said that I would have to identify myself first. I told them if you don’t tell me for which service this allegedly is, I don’t tell you who I am.

Last, but not least is this week’s number 5: 02078909052. Calling every day of the week at unsociable hours, the calls are mostly considered nuisance and have even bothered users from Norway as well as the USA. Julia commented:

I was called at an unsociable hour (8pm), they wanted to know if I was happy with my bank. I said I wasn’t interested and hung up. I don’t know how they got my number as I am ex-directory. I was very annoyed at the time they chose to call.

Have a nice and nuisance call-free week (but if you don’t, please don’t hesitate to share any information on nuisance callers with our tellows community)!

Your tellows team

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This Week’s Most Wanted

Dear friends of tellows,

it is time for our weekly update on the top 5 most wanted numbers on tellows. This week’s numbers cover a broad spectrum of unsolicited call methods including silent calls and cold calls as well as surveys and telemarketing. But have a look yourself:

1. 01415676218 with 11 comments and 4233 search requests. tellows Score: 7
2. 01616528220 with 6 comments and 2493 search requests. tellows Score: 7
3. 01133902114 with 3 comments and 3232 search requests. tellows Score: 7
4. 01383620466 with 7 comments and 1767 search requests. tellows Score: 7
5. 08453130337 with 14 comments and 6318 search requests. tellows Score: 6

This week’s number one, 01415676218, is persistently bothering people with what appears to be silent calls. User Samantha has offered a plan to put a stop to the unsolicited calls:

I started answering, they still call every day and I swear at them. I have put in a report to TPS, I advise everyone else to as well.

Our second number, 01616528220, is calling from Manchester and – with a tellows score of 7 – has been rated untrustworthy by most of our users. While some reported that the caller is asking for an unknown person by name, others have made the experience that the caller gives out false information. Rosalind commented:

Sophie rang said they had been INFORMED I had been refused a loan! This is completely UNTRUE but I am concerned – where did they get this information from? Immediately I questioned the source of the information she hung up.

Meanwhile, the level of trustworthiness of our third place, number 01133902114 is rather debated. All commentators seem to be sure, however, that the number from Leeds belongs to a digital communications company. With a score of 7, the number 01383620466 ranking on our fourth place, is yet another untrustworthy number. Whereas the caller left some of our users dubious messages on the answering machine, others have been complaining about silent calls. User D Williamson suggested:

Despite having complained to C R Smith – Gerard Eadie – these silent nuisance calls continue. A second report has been sent to OFCOM. Perhaps C R Smith should be handed a £90000 fine as was given to D M Designs recently.

The last number for today, 08453130337, apparently calls people to conduct a survey. As several commentators mentioned the same company as their telephone provider, some suspect that there might be a connection between the unwanted calls and the provider. cQueen shared some other suspicions:

Number keeps calling me. havent answered it but have looked online adn seems to be a marketing company. VERY annoying

As always we like to remind you that if you have any information about dubious numbers please don’t hesitate to share them with our tellows community! Thanks to the knowledge our users have volunteered a lot of people were able to avoid scam and spam callers, so keep up the good work and have a nice, spam-free weekend!

Your tellows team

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Top 5 Nuisance Callers of the Week

Dear friends of tellows,

these past few days have been rather busy for some of you. Having received unsolicited calls, our users have been frequently visiting tellows in search for the people responsible. While there might not always be an answer to that, we hereby provide you the top 5 most wanted numbers of the week:

1. 08003289393 with 1 comments and 3267 search requests. tellows Score: 2
2. 08000641087 with 9 comments and 8981 search requests. tellows Score: 6
3. 01143072406 with 5 comments and 4205 search requests. tellows Score: 7
4. 01782747000 with 4 comments and 2387 search requests. tellows Score: 5
5. 08451110202 with 6 comments and 2746 search requests. tellows Score: 6

A newcomer to our list, the number 08003289393 has been classified by users as trustworthy and unlikely to make nuisance calls. No such luck with the number placing second. For over a month now, the number 08000641087 is persistently ranking on the top spots of our top 5. Unable to return the call, most of our users are hesitant to pick up the phone. Just a few days ago, user EVE commented:

This number has rung my mother several times over the past few days,no ideas who its from because theres no message and you cant ring it back.

Returning from obscurity, the number 01143072406 makes a comeback after dropping from the top 5 nearly a year ago. Apparently posing as staff member of British Gas, the caller offers free or low-priced services for car owners. User James expressed his suspicion:

They offered me free insulation and wanted to send an engineer over. It sounded like a scam! I’m sure it is!!

Our forth place, the number 01782747000 has been reported as telemarketer by most users and its trustworthiness is highly disputed, even though the majority is bothered by the calls advertising bath lifts. Decktod wrote:

Yet another unwanted call which I choose to answer – I have no need of their services so why do they pester me

Another telemarketing company seems to be calling from the number 08451110202, which marks the final number of today’s post. With just a few words, user James sums up the gist of most comments:

Rang and left no message yet another nuisance

As you can see, nuisance callers have been quite busy as well. If you experience any unwanted or suspicious calls by strange numbers, don’t hesitate to share your information on tellows and help others to avoid possible scam artists. Take care and have a good, spam-free week!

Your tellows team

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