Posts Tagged scam
Reports from people receiving calls from possible scammers claiming to be from a Sky contact center still continue on despite the recent conviction for conspiracy of 14 people who used the same trick, as sentenced by the Swansea Crown Court.
The latest report came from the victim who was advised to wait for a replacement viewing card to be inserted in her Sky box. The next scam caller told her that she was also entitled for a refund for the overcharging of Sky. After the victim gave her bank details to the caller, she then discovered that large sums of money had been withdrawn from her account.
A whistleblower handed the Mail a memory stick containing thousands of Barclay’s customer files, which is allegedly just a sample of a wider database containing information on 27,000 customers.
The file includes sensitive information about customer’s earnings, savings, mortgages, health issues and insurance policies. These files were compromised and sold to boiler room scammers for up to £50 per file. The stolen data may be as detailed as providing information about each customer’s occupation, health, marital status, and even their investment habits.
These information may then be used by scammers in understanding the investment attitude of customers and use this for fraudulent activities like the sale of carbon credits, diamond, rare earth metals and different kinds of commodity scam. As explained by the whistleblower, the Barclay file is:
pure gold to brokers (who must have made a fortune out of it) because it gave them a psychological edge over potential investors – their victims. Because of its detail it allowed the brokers to get inside the minds of their targets. They knew exactly how much money these people were prepared to invest and their attitude to risk.
These fraudsters who act as „loaders“ or brokers can earn up to 40 percent a deal as investment sale commission. Contracts that may seem legal and valid would even include an „exit clause“ – the date when the ROI is expected. But before this happens, the fly-by-night scammer closes shop and disappears, only to open another one after a while.
tellows UK also received a number of complaints in relation with this scam. 01614510965 was cited as harrasment call by user Annoyed:
Said they were Barclays but would’t give any information until I gave my details to this random person at this random number. Ridiculous obviously declined and asked them to write instead they haven’t, not suprised. Do not hand your details over the phone ask them to write to you and remove your contact number from their system.
RJG also reported the number 08000852652:
Scam! Contacted Barclays and it is not one of their numbers. Been passed on to the Fraud Department
Initial investigations by Barclays suggest that the massive theft of data may be linked to its former Barclays financial planning business which ceased operating in 2011 and said the leaked data originated from 2008 or earlier.
Barclay may face charges for failing to protect customer data. The case is being investigated by the Information Commissioner’s Office, the police and the Financial Conduct Authority.
Due to the increasing number of complaints regarding unwanted marketing messages and abandoned, silent phone calls, the UK Committee on Culture, Media and Sports has recently published its report on nuisance calls since it started its inquiry in July 2013.
21st October 2013 brought good news for all phone-owners as British regulator Ofcom joined forces with international regulators in the UK, USA and Canada to crack down on ‘spoof’ callers.
Ofcom and the Information Commissioner’s Office (ICO) will be working with the US’s Federal Trade Commission (FTC) and Federal Communications Commission (FCC), Canada’s Competition Bureau and the Canadian Radio-television and Telecommunications Commission (CRTC). This new task force aims to share international resources and knowledge to tackle nuisance callers’ stranglehold over phonelines the world over.
Spoof calling, for those unfamiliar with the term, involves using a nifty bit of software to mask the number you’re actually calling from, in order to prevent the recipients of your calls being able to locate you, or call you back. This is of course, infuriating for those of us badgered incessantly by anonymous callers. What’s even more infuriating is that whilst some spoofers use gobbledegook numbers instead of their own, others have really taken the biscuit and tactically use well-known organisations’ digits to execute some quite remarkable conning manoeuvres.
Whilst spoofing has been happening for years, the people behind it are becoming ever more audacious. Regular spoofing will be something along the lines of what user Steven reports about number 01164465587:
SILENT CALL and if you try and call it back it is unrecognised. Looks like a scam or a spoof. The BT 1471 read this number correctly but it is duff.
Commenting on number 01618149908, user Dawn mentions another standard spoofing tactic: hiding a phone number with a bad reputation and using an as yet ‘clean’ one so you aren’t forewarned when the phone rings.
just so people know,,,,DRD ALSO CONTACT YOU USING THIS NUMBER ,,,,07734953850,, i have found out that this is a “SPOOF” number they are used by tele marketing to make them seem legitimate number calling you
If you’ve been called by 000-000-0000 (or another unlikely-looking number), it’s highly probable that the caller was using spoofing technology. Difficulty in tracking down spoofing culprits is increased thousandfold by the fact that the origin of the call is completely untraceable. Without an area code, there is generally no way of discerning where or who a call has come from. This means that internationally-placed spoof calls are becoming increasingly common: hence the transatlantic team-up.
The joint statement from the six organisations, published on the ICO’s website, avers that they
will work together to share information and target organizations responsible for spoofing.
The member organisations will pool resources, share information and work in collaboration with telecommunications industries in their respective countries to target and reprimand offending organisations. Guidelines on what constitutes ‘misuse’ of the spoofing technique are also being reconsidered, revised and made much clearer, with a view to introducing tougher punitive measures: monetary penalties of up to £500,000 are being considered for foul-players.
In the UK, US and Canada, all telemarketers are legally obliged to identify themselves, meaning that spoofing, and also number-concealment, are against the law. Always be on your guard with unknown callers and watch out for the warning signs: are they trying to weasel information out of you, personal or otherwise? If they claim to be calling on behalf of a service you use, ask yourself if this is how they normally contact you. Try to call back on the official company number if you’re in any doubt at all and never respond to threats or implausible claims.
Take care and have a great week!
Your tellows team
As demonstrated by numerous comments on tellows worldwide, nuisance calls have become a frequent and extensive problem around the globe. For an increasing number of users from the UK, PPI calls pose a particularly persistent and common issue and have been an often discussed topic on our tellows blog. The fact that – not without reason – most consumers have grown increasingly suspicious of telephone calls by unknown numbers is illustrated by comments such as those of Fifalde, who wrote about the number 01494590777:
This number tried calling my mobile several times yesterday – I don’t answer any numbers that I don’t recognise or have stored in my phone so I left it – no voicemail left which is a dead giveaway that its either PPI or something else. I just added it to my reject list. Hope this helps
PPI Calls as Cost Trap and Disturbance of Everyday Life
According to a new survey conducted by Citizens Advice, two thirds of British adults have received messages related to claims for mis-sold payment protection insurance (PPI) – 98% of which were unsolicited and without permission. More than half also said they were contacted more than 10 times within the past year often considered a disturbance of everyday life for the recipients: whereas nearly a quarter received calls during dinner with family, 14% were interrupted at work.
Gillian Guy, chief executive of Citizen Advice, noted that those who fall victim to a PPI claims scam suffer twice the damage – once with the bank and a second time when the claims firm doesn’t provide the full compensation the victim deserves. Reporting number 02086148283 as PPI claims scam, user SiM warned about possible costs as well:
PPI company that cons you into signing up with them and then takes 30% of whatever they find for you, as payment. They also use a computer dialer that calls numbers and then hangs up on you if an operator is not available to talk at you
Furthermore, Guy stressed that nuisance calls “are often a sign that the service on offer is not very good or is actually a scam” and demands a ban for financial services firms from cold-calling to help consumers detect untrustworthy companies and scams.
PPI Claims Scam Approach and Target
More than 90% of the participants of the latest Citizen Advice survey stated that they were contacted by telphone regarding PPI claims with 40% receiving automated messages on their landline whereas 35% were contacted via text message on their mobile phone. According to previous research of the organisation, nuisance calls were not restricted to claims management companies alone: cold calls accounted for 35% of complaints concerning financial services.
As with most scams, the main aim is to gain access to the victim’s money. In the case of this particular scam, the victim is often persuaded to pay fees in advance for fake loans and sometimes, a person’s bank details have been passed on to other companies. With at least half of 30,000 complaints between April 2012 and March 2013 related to PPI and other financial services, users like Nikki who commented on the number 01625665142, are not alone with their grievances:
Ppi credit agent, told not interested 5 times, still continue to ask if I have had any texts or voicemails when asked what’s it to do with them they get angry an then say well have you checked your credit file, when told one last time I’m not interested the woman said fine an hung up. Don’t waste time answering to them
Numbers Related to PPI Claims Calls
Among the most recently reported and commented on telephone numbers connected to PPI claims on tellows are the following numbers:
To stay on the safe side, don’t provide any personal or financial information about yourself (and especially your bank account) on the telephone. Also don’t forget that you have the right to end the conversation by simply putting down the phone – especially if the person on the other end of the line seems to have a dubious agenda. If you have any information on a phone number that might be untrustworthy – PPI related or not – don’t hesistate to report it on tellows.