The New tellows iPhone App – The Answer to “Who’s calling?”
Posted by tellows.de Team in General on April 9th, 2013

Dear tellows fellows,
it is done! Finally, the new tellows iPhone is avaiable for download on iTunes. Brand-new and technically up-to-date the app features a vast database of 10 000 comments on dubious rated numbers and 50 000 users per day on tellows.co.uk. Access tellows effortlessly through your iPhone.

Comment to Go – Search, Type, Send
Submitting queries for unknown phone numbers has never been easier. Just navigate to the query box, type in the number and hit the search button. Subsequently, you will reach the detail page of the wanted phone number. Not only does this page display the tellows Score but also hosts all existing comments on the number and offers, additionally, the possibility to rate the number and to post a comment yourself.

Who’s calling? – The End of Unpleasant Suprises
Due to the apps synchronization with the tellows database, the app will automatically identify the nature of the incoming call and display the imminent threat’s rating with a score of 7 to 9. Save valuable time and nerves by recognizing an unsolicited call at the first ring.
Harassment Protection – Individual Set Up to Your Liking

By activating the Harassment Protection, the app will be able to compare incoming calls with the tellows database and, therewith, divulge the trustworthiness of the phone number. Thanks to regular update your phone will always know the latest scam and spam phone numbers. Choose the score you would like to be warned about.
Features of the Version 1.8
New Top 5 of Most Annoying Numbers in UK
Posted by Kristine in Weekly Top 3 Nuisance Callers on March 25th, 2013
Whenever someone receives a call from a strange number arrises a question: ”How to check who is calling me?” Answer is simple – check it on Tellows It works very simply. Put in the number of someone who called you, read the complaints and see where the number comes from, read experiences of other people and then post your own. Simple, you see!
Regarding the most wanted numbers we make our weekly updates on most annoying numbers in UK. So, are you ready to know who is hiding behind UK’s most annoying numbers this week ? Here we are with UK’s latest update on Top 5 of Most Annoying Numbers.
1. 01422387713 from Halifax – United Kingdom with a tellows Score of 9
2. 01618505451 from Manchester – United Kingdom with a tellows Score of 8
3. 01709384780 from Rotherham – United Kingdom with a tellows Score of 6
4. 01933441081 from Wellingborough – United Kingdom with a tellows Score of 8
5. 01614867770 from Manchester – United Kingdom with a tellows Score of 8
The most wanted number 01422387713 this week comes from Halifax and Tellows user Fed up posted the last comment on this number:
Call daily on my work phone. Have requested they stop but they still persist
This is a classic harassment call and it has been our top leader for a couple of months already. The second place goes to number 01618505451 that has been reported as harassment call, also. Our user bagsy told us:
Calling me everyday for months despite me ignoring their calls. ask too many personal questions over the phone
If you receive harassing phone calls, hang up immediately on obscene callers or strangers who ask questions regarding private matters. Do not share your private information and be aware of scammers!
We wish you a scam free week!
Yours, Tellows Team
UK – world’s most phished country in 2012
According to the world renowned cyber experts RSA, in 2012 UK consumers lost more money to online fraud than any other country. The RSA Anti-Fraud Command Centre (AFCC) released figures of a £405.8m loss in the UK for 2012 which was gained from 250 000 phishing attacks.
For the UK, this resulted in a 25% increase from 2011. The top five countries, which have a significant English speaking population, are as follows. US are second even though there loss was a decline of 19%. Canada, India and South Africa make up the rest.
An annual lost to the UK through cybercrime was estimated at £27bn by Detica-BAE Systems. From this £27bn, £21bn is believed to come from businesses.
The cost to consumers is equally catastrophic. Detica believes that a total figure of £3.1bn has a more encompassing scope than RSA. Fake antivirus packages and ‘scareware’ cost the consumer around £30m.
However, one must use caution when using estimations of cost as previous usages have been exaggerated wildly. However the RSA’s figures are based on attacks detected and dealt with by its AFCC. The attacks are then given the value of $300 per attack as this is the average from 8 years of operations, with 500 000 incidents tackled in this time. Detica’s totals use analysis from 25 industrial sectors and consultation with five British government agencies.
Due to the widespread use of chip-and-pin technology and other multi-factor authentication, the UK population are less at risk than those in the US.
Limor Kessem, Technical Lead of Knowledge Delivery at RSA believes that the UK are targeted due to an increase in technology for the average person. She said “The problem with the UK is that more people use the internet, more people have technology”.
The Office for National Statistics released figures last week that show that 84.7% of the UK public have used the internet at least once. In comparison, the US has a figure of 77.9%. In addition, the UK has the most usage for internet access from mobiles which increases the risk of attack.
New tactics are constantly being evolved by potential fraudsters to rid you of your money. For example, online fraudsters often require an individual, or an ‘insider’, to reside in the country of the target. This is in case attendance at a bank is required and in this sense the fraudster can impersonate the target. “It’s partly because of the accent. You have to sound like a local if you really want to make sure the transaction goes through”, said Kessem.
Highlighted in a 2012 UK Cards Association report on payment fraud were methods that a potential fraudster might carry out in-branch. The theft of a card at an ATM, or tricking individuals into revealing their card and PIN by posing as a telephone salesperson have been used in the past.
Iphone App: No Access to Contacts
Posted by tellows.de Team in App Support on March 6th, 2013
Issue: You receive an error message saying that the tellows app does not have access to your contacts.

Solution: Open your local settings menu and click on “Data Protection”

Open the “Contacts” menu in “Privacy”.

Enable tellows app access to contacts.

The app is now allowed to add the score lists to your contacts.
iPhone App: Issues with the Import of Score Lists
Posted by tellows.de Team in App Support on March 6th, 2013
Issue: The tellwso pro caller recognition app is unable to add the tellows score lists (negatively rated) to your contacts.
In this case you probably use only Exchange-Accounts to synchronize your contacts and never enabled neither iCloud nor t your local iPhone contact list.
Background: The tellows app imports the score lists with negatively rated numbers and adds 3 new contacts by the name of “tellows Score X” (X equals the score of 7 – 9). There are known issues when importing the score lists using certain Exchange-Servers (i.e. Google) since they can attribute only a small amount of phone numbers to the contacts.
There are two ways to resolve this issue:
1.Solution
To successfully import the lists the local contacts list of your iPhone needs to be addressed manually (the tellows app does not have access to your contacts list). To achieve this, you have temporalily disable the Exchange-servers and add a “dummy” contact. The screens below offer further information on the procedure.







2.Solution
Apple’s iCloud service provides an additional way for the contact synchronization which also supports multiple numbers per contact. The activation of the iCloud synchronization solves the issue as well and, therewith, allows the tellows app to import negatively rated numbers.
The standard account for maintaining your contacts (create / edit / delete) stays untouched.
App Support
Posted by tellows.de Team in App Support on March 6th, 2013
Hey there fellow tellows app user,
Below you will find an overview of known app errors and their solution.
As far as other errors are concerned, please, use the contact fom for further inqueries.
Iphone App F.A.Q:
→ I received an unsoliceted call, but from which number?
Did you receive a call the tellows score rated as dubious and you would like to know from which number the call originated? Just open the contacts list and click the numbers score. The number that called will be highlighted in blue.
→ the score lists are not imported properly:
Due to the use of Exchange servers or CarDAV-Accounts, the synchronization of contact information leads to an error message while importing the score lists.You will find a detailed workaround here.
→ App cannot access the contacts list:
Please make sure to approve of the app’s access to the contacts list in your settings on data protection! Find a detailed explanation on how to change you settings here.
→ Import of score list takes aeons:
Running in iOS 6 the score list’s import is known to last up to a minute. During the import the app freezes.
→ the use of additional contacts managers may result in delays updating the scorelists or other issues.
Known Issues:
If any other errors or questions occur, please use the contact form below:
Work Methods of Call Centres – The Importance of Telephone Number Blocks
Posted by tellows.de Team in Knowledge on March 4th, 2013
Constant avaiability through our mobile and smartphones has become a part of our daily routine. Although there are, undoubtably, advantages to this avaiability, for some people this benefit turned into curse, especially as far as unsolicited calls are concerned.
One Company, Innumberable Phone Numbers – Thanks to Phone Number Blocks
Who does not know about the problem of being called by unknown phone numbers? Often the perpetrator is only one call centre disguised behind a broad range of phone numbers. How does that work? On one hand, call centres employ the Voice over IP technology to generate random phone numbers to conceal their true numbers, on the other hand, most call centre request vast blocks of telephone numbers from the network provider.
A phone number block contains at least 10 phone numbers which match each other in their initial digits. The public telephone network offers block numbers containing up to 1000 phone numbers. Some companies with a high affinity to telecommunications maintain block numbers supplying up to 10000 phone numbers to support their telephone systems. Another variant of block numbers refers to the bulk of extension numbers to define a telephone systems substations.
The main advantages of number blocks enables companies the use of Direct Dial Ins, that provides the telephone system’s substation to be avaiable directly from internal and public networks without the need of being relayed manually. As far as the consumer is concerned, he or she will be able to skip the company’s or institution’s swithboard and call the desired colloquist directly through the extension number. Additionally, consumers can recognize the number and attribute it to a certain company or institution.
Call Centres Use a Large Variety of Numbers
De facto most call centres use their number blocks to their own profitable ends. Hence consumer will be targeted by various numbers behind which telemarketers and lottery scams lurk. Most call centre expect their numbers being blocked every now and then. In order to avoid any losses call centres draw on a vast pool of numbers, essentially, thanks to the number blocks provided by the nertwork operator. The more number block a company has at its disposal, the more phone numbers it can employ. Although numbers of nuisance callers are blocked not only by consumer on a regular basis but also by official institution – some only after thousands of complaints – the call centres supply of replacement numbers enables the company to go on as if nothing happened.


