Students – more likely become victims of a scam

Mobile phone fraud involves a variety of scams that either persuade you to buy phone-related products/services that turn out to be non-existent or to make phone calls or texts to premium services by accident or to unknowingly sign up to expensive subscription services. And each year millions of the UK consumers fall victim to mobile phone frauds.
There is one group of people who are more likely to become a victim of a scam – students! Students are using their mobile phones almost 24 h a day and they are open to communication with the world. Those might be the reasons for the latest frauds in the UK, when students were victims.
Last fall college students have been left in thousands of pounds of debt after becoming involved in a mobile phone contract scam. A fraud has made young people sign up for numerous expensive mobile phone deals on the promise they will not be required to fulfil them. Young people from Preston College have taken out mobile phone contracts which they hand over to a fraudster, who promised to cancel the contracts. But instead he shipped them abroad to places like India and Pakistan leaving students facing bills for more than £2,000 each. Some of them were paid a fee for their work, while others were probably conned into the belief taking mobile phones would “improve their credit rating.” Police have today revealed frauds – criminals from Blackburn.
Very often scammed are especially international students. Tellows user m.wentzel reported number 02032398294 and his comment:

This is one of the numbers that pretends to be from the UKBA to fool international students in the UK and tell them there is something wrong with their imigration application. They have parts of your data (maybe name, zip-code etc.) and they try to get ALL of your information plus your credit card details. Do not give that information!

In 2012 BBC informed that in nine months viruses that steal cash have jumped from 29% of mobile malware to 62% . Mobile security firm Lookout said viruses were getting on to phones via booby-trapped apps and through adverts and webpages harbouring malware. Those viruses added charges to a user’s bill to cash in. Fraudsters inserted a virus called “NotCompatible”. Such a virus might be used to artificially inflate the popularity of an advert, a song on a music website to help generate a larger return for criminals.
Another example of scam adds has been reported by Tellows user London on number 07572597532:

Be careful people. This guy puts fakes adds on gumtree. But is a scam. 
Trust me. This guy is a scammer.

People are being tricked into signing up, often by typing in their mobile number online, for services they actually don’t want. Messages are then sent out which can cost users up to £4.50 per text to receive. Unless people keep a close eye on their mobile phone bills those charges can add up very quickly. For example, twenty-four-year-old Beth Coundley from Chichester got caught out after receiving around five texts a month for five months. In total she was charged around £130 despite insisting she never signed up for any services.
And those are just few examples of this huge problem. To protect yourself it is better not to respond to unknown numbers, to reply to text messages from someone you don’t know, to reply to any text that claims you won money. We have to remember it is not possible to win money without entering a competition.
Taking into consideration the amount of phone frauds, the UK government is doing everything possible to protect their citizens. There are advices how to protect yourself and your money in the internet, also everybody who becomes victims can make a fraud information report on webpage of Tellows. Police and National Fraud Authority are working together to fight this fight. Unfortunately, the development of technologies guarantees the development of fraudsters’ imagination.

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The New tellows iPhone App – The Answer to “Who’s calling?”


Dear tellows fellows,

it is done! Finally, the new tellows iPhone is avaiable for download on iTunes. Brand-new and technically up-to-date the app features a vast database of 10 000 comments on dubious rated numbers and 50 000 users per day on tellows.co.uk. Access tellows effortlessly through your iPhone.

Comment to Go – Search, Type, Send

Submitting queries for unknown phone numbers has never been easier. Just navigate to the query box, type in the number and hit the search button. Subsequently, you will reach the detail page of the wanted phone number. Not only does this page display the tellows Score but also hosts all existing comments on the number and offers, additionally, the possibility to rate the number and to post a comment yourself.

Who’s calling? – The End of Unpleasant Suprises

Due to the apps synchronization with the tellows database, the app will automatically identify the nature of the incoming call and display the imminent threat’s rating with a score of 7 to 9. Save valuable time and nerves by recognizing an unsolicited call at the first ring.

Harassment Protection – Individual Set Up to Your Liking

By activating the Harassment Protection, the app will be able to compare incoming calls with the tellows database and, therewith, divulge the trustworthiness of the phone number. Thanks to regular update your phone will always know the latest scam and spam phone numbers. Choose the score you would like to be warned about.

Features of the Version 1.8

  • categorization of incoming calls according to the tellwos score 7 – 9
  • post a comment
  • query unknown numbers
  • history of last calls
  • history of “Most Wanted” phone numbers
  • Buy Now for only £1.99
    Avaiable on iTunes

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    Weekly Update on the UK’s Top 5 Most Wanted Telephone Numbers

    Here we go again with Tellows weekly update on 5 most annoying spam and scam numbers in the UK. Let’s have a look what has been changed and who is the new Top 5 leader this week:

    1. 01422387713 from Halifax – United Kingdom with a tellows Score of 9
    2. 01618505451 from Manchester – United Kingdom with a tellows Score of 8
    3. 01792455426 from Swansea – United Kingdom with a tellows Score of 8
    4. 01933441081 from Wellingborough – United Kingdom with a tellows Score of 7
    5. 01942710601 from Wigan – United Kingdom with a tellows Score of 7

    1st place this week goes to the number 01422387713 from Halifax. There were more than 15000 inquiries for the Top Leader this week. Tellows user tmstony reported this number as harassment call and commented on this number:

    Calls and hangs up. Unable to take no for an answer and behaves badly when I refuse to confirm personal data.

    2nd place goes to the number 01618505451 from Manchester. Our users already know this number very well as it has been irritating them for the last couple of months and still persist being harassing. Tellows user Mad woman told us:

    These blighters called my mobile phone – a number I never give out and saved for friends and family only and worried about a friend in hospital. Called them back, in a panic. Obviously a chattering call centre. Asked for who were they – HYC – what does that stand for Help Your Claim (hello??). And why did you think I needed help with any scurrilous claim? Got the schpiel, personal questions etc. OUTRAGEOUS! Said something unprintable and have now reported to Information Office Commission (government run) www.ioc.co.uk. Thx for your good work.

    Last but not least this week number 01942710601 from Wigan. This is the first time this number appears in our weekly Top 5. Our user Jag commented:

    I made a financial query on the MSE site and this number keeps on calling. FED UP!!!

    Please do not hesitate to share your experience with us! Number of inquiries for unknown numbers increase every day and we need your contribution in order to provide more and more information on spam and scam numbers.

    Together we can!
    Your Tellows Team

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    New Top 5 of Most Annoying Numbers in UK

    Whenever someone receives a call from a strange number arrises a question: ”How to check who is calling me?” Answer is simple – check it on Tellows It works very simply. Put in the number of someone who called you, read the complaints and see where the number comes from, read experiences of other people and then post your own. Simple, you see!

    Regarding the most wanted numbers we make our weekly updates on most annoying numbers in UK. So, are you ready to know who is hiding behind UK’s most annoying numbers this week ? Here we are with UK’s latest update on Top 5 of Most Annoying Numbers.

    1. 01422387713 from Halifax – United Kingdom with a tellows Score of 9
    2. 01618505451 from Manchester – United Kingdom with a tellows Score of 8
    3. 01709384780 from Rotherham – United Kingdom with a tellows Score of 6
    4. 01933441081 from Wellingborough – United Kingdom with a tellows Score of 8
    5. 01614867770 from Manchester – United Kingdom with a tellows Score of 8

    The most wanted number 01422387713 this week comes from Halifax and Tellows user Fed up posted the last comment on this number:

    Call daily on my work phone. Have requested they stop but they still persist

    This is a classic harassment call and it has been our top leader for a couple of months already. The second place goes to number 01618505451 that has been reported as harassment call, also. Our user bagsy told us:

    Calling me everyday for months despite me ignoring their calls. ask too many personal questions over the phone

    If you receive harassing phone calls, hang up immediately on obscene callers or strangers who ask questions regarding private matters. Do not share your private information and be aware of scammers!

    We wish you a scam free week!
    Yours, Tellows Team

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    UK – world’s most phished country in 2012

    According to the world renowned cyber experts RSA, in 2012 UK consumers lost more money to online fraud than any other country. The RSA Anti-Fraud Command Centre (AFCC) released figures of a £405.8m loss in the UK for 2012 which was gained from 250 000 phishing attacks.
    For the UK, this resulted in a 25% increase from 2011. The top five countries, which have a significant English speaking population, are as follows. US are second even though there loss was a decline of 19%. Canada, India and South Africa make up the rest.

    An annual lost to the UK through cybercrime was estimated at £27bn by Detica-BAE Systems. From this £27bn, £21bn is believed to come from businesses.

    The cost to consumers is equally catastrophic. Detica believes that a total figure of £3.1bn has a more encompassing scope than RSA. Fake antivirus packages and ‘scareware’ cost the consumer around £30m.

    However, one must use caution when using estimations of cost as previous usages have been exaggerated wildly. However the RSA’s figures are based on attacks detected and dealt with by its AFCC. The attacks are then given the value of $300 per attack as this is the average from 8 years of operations, with 500 000 incidents tackled in this time. Detica’s totals use analysis from 25 industrial sectors and consultation with five British government agencies.

    Due to the widespread use of chip-and-pin technology and other multi-factor authentication, the UK population are less at risk than those in the US.

    Limor Kessem, Technical Lead of Knowledge Delivery at RSA believes that the UK are targeted due to an increase in technology for the average person. She said “The problem with the UK is that more people use the internet, more people have technology”.
    The Office for National Statistics released figures last week that show that 84.7% of the UK public have used the internet at least once. In comparison, the US has a figure of 77.9%. In addition, the UK has the most usage for internet access from mobiles which increases the risk of attack.

    New tactics are constantly being evolved by potential fraudsters to rid you of your money. For example, online fraudsters often require an individual, or an ‘insider’, to reside in the country of the target. This is in case attendance at a bank is required and in this sense the fraudster can impersonate the target. “It’s partly because of the accent. You have to sound like a local if you really want to make sure the transaction goes through”, said Kessem.

    Highlighted in a 2012 UK Cards Association report on payment fraud were methods that a potential fraudster might carry out in-branch. The theft of a card at an ATM, or tricking individuals into revealing their card and PIN by posing as a telephone salesperson have been used in the past.

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    UK’s Most Wanted Spam and Scam Callers

    Another week has passed and we are back to you with our weekly update. This week’s peculiarity is concerning all those annoying PPI claims companies and telemarketers with their calls and even worse is that they are refusing to remove people’s numbers from their lists – that’s the way they work. As a result, in these tough economic times, your telephone seems to ring more often and the amount of annoying or harassing phone calls from telemarketers and PPI claims companies may even double.

    Let’s have a look on UK’s most wanted spam and scam callers this week:

    1. 01422387713 from Halifax – United Kingdom with a tellows score of 9
    2. 01618505451 from Manchester – United Kingdom with a tellows score of 8
    3. 01792455426 from Swansea – United Kingdom with a tellows score of 8
    4. 01942710601 from Wigan – United Kingdom Score with a tellows score of 6
    5. 02076197597 from London – United Kingdom with a tellows score of 3

    First place goes to the number from Halifax with a tellows score of 9 that has been reported by our users a Harrasment call. Tellows user Annette commented on the number 01422387713 :

    They rang me – I hadn’t a clue what he was taking about – I told him he shouldn’t have my mobile number anyway – And I wasn’t interested in what he had to say noe was I going to confirm to him any information he asked for. I told him not to ring me again and to remove my number from the data base

    A newcomer in our Weekly Top 5 with a number 01792455426 belongs to another PPI claims company called Lifestyle Money. Tellows user fred bloggs commented on the number:

    apparently, through searching on the web, 01792455426 belongs to Liefstyle Money who call you about reclainming PPI which is very easy to do yourself and there is no reason why anyone should use a separate company !

    The last but not least is another newcomer with a number 02076197597 that was reported as a fund raiser and Peter wrote the last comment on this number:

    It’s a call center working for a fund raiser.
    If you signed up to give money for a good cause, a third company working together with the fund raiser will call you and ask you to increase your donations.
    It’s no scam but can be annoying if you ignore them and don’t ask them to remove you from their records.

    As you can see there are many newcomers this week what means that the world of spam and scam is changing every day. New and new players are joining the game and we need your help to find them out !

    Take care, friends of tellows !!!
    Team tellows

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    Iphone App: No Access to Contacts

    Issue: You receive an error message saying that the tellows app does not have access to your contacts.

    App Access Error

    Solution: Open your local settings menu and click on “Data Protection”

    Local Settings

    Open the “Contacts” menu in “Privacy”.

    Privacy

    Enable tellows app access to contacts.

    Menu 2

    The app is now allowed to add the score lists to your contacts.

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    iPhone App: Issues with the Import of Score Lists

    Issue: The tellwso pro caller recognition app is unable to add the tellows score lists (negatively rated) to your contacts.
    In this case you probably use only Exchange-Accounts to synchronize your contacts and never enabled neither iCloud nor t your local iPhone contact list.

    Background: The tellows app imports the score lists with negatively rated numbers and adds 3 new contacts by the name of “tellows Score X” (X equals the score of 7 – 9). There are known issues when importing the score lists using certain Exchange-Servers (i.e. Google) since they can attribute only a small amount of phone numbers to the contacts.

    There are two ways to resolve this issue:

    1.Solution
    To successfully import the lists the local contacts list of your iPhone needs to be addressed manually (the tellows app does not have access to your contacts list). To achieve this, you have temporalily disable the Exchange-servers and add a “dummy” contact. The screens below offer further information on the procedure.

    1. Edit Exchange-Server Settingstemporalily disable the Exchange-servers
    2. Disable Contact Synchronization
    3. Delete any contacts from the phone to avoid duplicate entries
    4. Add new contact

    5. Save contact – A name is sufficient

    6. Enable contact synchronization of Exchange-servers and keep created contacts on the phone
    7. The groups overview now shows the group "On my iPhone" in which the tellows score lists are saved

    2.Solution
    Apple’s iCloud service provides an additional way for the contact synchronization which also supports multiple numbers per contact. The activation of the iCloud synchronization solves the issue as well and, therewith, allows the tellows app to import negatively rated numbers.
    The standard account for maintaining your contacts (create / edit / delete) stays untouched.

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    App Support

    Hey there fellow tellows app user,

    Below you will find an overview of known app errors and their solution.

    As far as other errors are concerned, please, use the contact fom for further inqueries.

    Iphone App F.A.Q:

    → I received an unsoliceted call, but from which number?
    Did you receive a call the tellows score rated as dubious and you would like to know from which number the call originated? Just open the contacts list and click the numbers score. The number that called will be highlighted in blue.

    → the score lists are not imported properly:
    Due to the use of Exchange servers or CarDAV-Accounts, the synchronization of contact information leads to an error message while importing the score lists.You will find a detailed workaround here.

    → App cannot access the contacts list:
    Please make sure to approve of the app’s access to the contacts list in your settings on data protection! Find a detailed explanation on how to change you settings here.

    → Import of score list takes aeons:
    Running in iOS 6 the score list’s import is known to last up to a minute. During the import the app freezes.

    → the use of additional contacts managers may result in delays updating the scorelists or other issues.

    Known Issues:

  • Viber : Since the tellows Scorelists contain a vast amount of contacts, Viber’s contact synchronization may be delayed or aborted rendering “Viber” useless. If you’d like enjoy both apps, it is imperative to remove tellows scorelists before starting “Viber”. Update tge scorelists once you finished using “Viber”.


    If any other errors or questions occur, please use the contact form below:

    Your Email Address (mandatory)

    Your Name (mandatory)

    Which iOS version do you use?

    Which iPhone do you use?

    Which tellows app version do you use? (in the app's number search you will find an "i" on the left top. After clicking on it the version will show at the bottom of the page)

    Do you use Exchange Server or CarDAV-Accounts to synchronize your contact details?

    Do you use iCloud to synchronize your contact details?

    Please describe the occurring error as detailed as possible. During which options (i.e. app start or synchronization) do errors occur? (i.e. App crashes, score lists are not imported, etc)

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    Work Methods of Call Centres – The Importance of Telephone Number Blocks

    Constant avaiability through our mobile and smartphones has become a part of our daily routine. Although there are, undoubtably, advantages to this avaiability, for some people this benefit turned into curse, especially as far as unsolicited calls are concerned.

    One Company, Innumberable Phone Numbers – Thanks to Phone Number Blocks

    Who does not know about the problem of being called by unknown phone numbers? Often the perpetrator is only one call centre disguised behind a broad range of phone numbers. How does that work? On one hand, call centres employ the Voice over IP technology to generate random phone numbers to conceal their true numbers, on the other hand, most call centre request vast blocks of telephone numbers from the network provider.

    A phone number block contains at least 10 phone numbers which match each other in their initial digits. The public telephone network offers block numbers containing up to 1000 phone numbers. Some companies with a high affinity to telecommunications maintain block numbers supplying up to 10000 phone numbers to support their telephone systems. Another variant of block numbers refers to the bulk of extension numbers to define a telephone systems substations.

    The main advantages of number blocks enables companies the use of Direct Dial Ins, that provides the telephone system’s substation to be avaiable directly from internal and public networks without the need of being relayed manually. As far as the consumer is concerned, he or she will be able to skip the company’s or institution’s swithboard and call the desired colloquist directly through the extension number. Additionally, consumers can recognize the number and attribute it to a certain company or institution.

    Call Centres Use a Large Variety of Numbers

    De facto most call centres use their number blocks to their own profitable ends. Hence consumer will be targeted by various numbers behind which telemarketers and lottery scams lurk. Most call centre expect their numbers being blocked every now and then. In order to avoid any losses call centres draw on a vast pool of numbers, essentially, thanks to the number blocks provided by the nertwork operator. The more number block a company has at its disposal, the more phone numbers it can employ. Although numbers of nuisance callers are blocked not only by consumer on a regular basis but also by official institution – some only after thousands of complaints – the call centres supply of replacement numbers enables the company to go on as if nothing happened.

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